Step 1: Log in with your e-mail address and password, open your profile or start a money transfer and choose 'Start verification'. You will then receive a letter from us.
Step 2: Follow the directions in the letter and fill out the confirmation form.
Step 3: Copy or scan both sides of your photo ID. Make sure your picture, signature, birthdate, and expiry date are visible.
Step 4: Sign and date the confirmation form. Your signature must match the one on your photo ID.
Step 5: Send all documents to Western Union:
- By email: Save your scans as PDFs or JPGs and send an email with the attachments to email@example.com.
- By mail:
Western Union Processing Lithuania, UAB
Online and Prepaid Customer Identification Unit
Balcikonio str. 9C
Step 6: Log in to your profile to check your status. Verification may take several days. When it is complete, we will email you.
*Please send us a COPY of your identification, not the original. Keep the original in a safe place.