How to verify your identity in the United Arab Emirates

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Choose your preferred verification option.

1

Assisted

Schedule an agent visit at the place, date, and time of your convenience.

After you have successfully registered online, log in and select Assisted from the verification options list to request an agent’s visit at your doorstep.

Please note that you will need to present the same valid ID that you used to create your profile.

After a successful verification, you will receive a confirmation by email and you can start sending money immediately.

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2

UAE PASS

Get instant verification if you have a UAE PASS account.

After you have successfully registered online, you will need to log in and select UAE PASS as your verification option.

Please note that you will receive a notification on the device where you have the UAE PASS app installed.

After a successful verification, you can start sending money immediately.

3

Automatic

Get automatic verification if you are an existing and verified Al Fardan Exchange customer.

Once your registration is completed, log in to westernunion.com, then select Automatic from the verification options list to get your identity verified instantly.

After a successful verification, you will receive a confirmation by email and you can start sending money immediately.

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4

In-person

Get automatic verification if you are an existing and verified Al Fardan Exchange customer. Visit the agent location of your choice and get verified.

After you have successfully registered online, you will need to visit a nearby Al Fardan Exchange location.

Please note that you need to bring the same valid ID that you used to create your profile.

After a successful verification, you will receive a confirmation by email and you can start sending money immediately.

Why send money with Western Union?

Send money from United Arab Emirates with us and enjoy all the benefits we have to offer.

It’s quick

It takes just minutes for your money transfer to reach an agent location1.

It’s convenient

With hundreds of thousands of locations around the world, it’s easy to find one near your receiver2.

It’s reliable

We have over 145 years of experience in money transfers around the world.

It’s free for your receiver

Your receiver doesn’t need to pay any transfer fee to get the money.

Ready to send?

Money transfer made easy with the Western Union® app

Our app brings you all the benefits of our online services, with a few extra touches. Whether you’re out and about, need to send money regularly, or just want to know whether you can send 24/7, the Western Union app will always make it easier for you.

Pay by bank transfer or with your card.

Check your fees and exchange rates1.

Resend in just a few taps.

See all your transfers at a glance.

Start your money transfer on the app and pay in person.

Download app
4.7/5
4.4/5

Rating as of September 15, 2020

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Need help?

Visit our FAQs or just get in touch.

Our Customer Care team is ready to support you by phone: 800 736 398 (24/7)

or send an email to wu.support@alfardanexchange.com

1 Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory and foreign exchange issues, required receiver action(s), identification requirements, agent location hours, differences in time zones, or selection of delayed options. Additional restrictions may apply. See Send Form for details.

2 Network data valid as of 30, June 2020.