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4.5/5
(Ratings as of 11 September 2020)
Welcome to the
My WUsm Program
The My WU℠ loyalty program allows you
to earn rewards every time you send money.
Reward Discounts
Save on money transfer fees¹
20 points = 25% off
30 points = 50% off
50 points = 100% off
How it works
1
Register for free
Joining the My WU program is fast and free. You can enroll online when creating a WU.com profile, or at any participating agent location. If you already use WU.com or our app to send money, you can simply opt-in to the My WU program from your profile settings.
2
Send money and earn points
For every qualifying money transfer you send, you’ll earn points. Plus, enjoy special opportunities to earn bonus points when you send money throughout the year.
3
Redeem points for rewards
Redeem your points for transfer fee discounts which are automatically applied to your next qualifying money transfer. Online reward redemption is simple, reliable, and convenient.
How To Redeem
- Visit WesternUnion.com.
- Sign in with your profile credentials.
- Choose “My WU” from the main menu.
- Click on “Redeem Rewards”.
- Choose your reward.
- Visit the My WU portal.
- Sign on with either your WU.com credentials or your My WU information.
- Choose a reward you would like to redeem.
- Click “Redeem Now”.
- Download the Western Union app to your mobile phone.
- Log in with your Western Union credentials.
- Select “My WU” from the menu.
- Tap “Redeem Points”.
Send a text* to 5005 with your My WU number and one of the following keywords:
- BAL – To check your My WU® points balance
- 25% – for 25% transfer fee1 discount2
- 50% – for 50% transfer fee1 discount2
- 100% – for 100% transfer fee1 discount2
Your transfer fee discount will apply automatically to your next qualifying money transfer.
- Call Western Union® Customer Care at 800 035 704 469.
- Follow the prompts to redeem your points.
1 Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees, foreign exchange rates and taxes may vary by brand, channel, and location-based on a number of factors. Fees and rates subject to change without notice.
2 Fee reductions apply only to the Western Union® transfer fee for a single Western Union Money Transfer® or Quick Collect® transaction. Excludes all other services, including without limitation, online bill payments, and money transfers via social/chat applications. Points used will not be reversible and if amount of transfer fee is less than redeemed discount, no cash, credit or refund will be provided. Western Union reserves the right to offer promotional discounts that cannot be combined with My WU® fee reductions. Subject to applicable taxes (if any).
*By texting one of the identified keywords to 5005 you authorize us to send to your mobile number automated text messages relating to the keyword’s described purpose. Consent not required for purchase and may be revoked at any time. Msg & Data Rates Apply. Send STOP to 5005 to cancel, Send HELP to 5005 for help. Mobile carriers are not liable for delayed or undelivered messages. For Western Union’s Privacy Statement visit WU.com. Standard messaging and/or data rates may apply.
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