The Western Union online services (web and app) are offered through
Choose how you’ll send money from the United Arab Emirates
Create your profile
Make sure the information you provide matches your government-issued ID.
We are legally required to request the following information:
- Full name
- ID details
- Address
- Email address
- Phone number
- Country of birth
- Date of birth
- Occupation
Verify your profile
Visit the nearest Al Fardan Exchange location to verify your identity in person, with the same government-issued ID that you used for your profile creation. You’ll receive a confirmation by SMS and email after your profile is verified.
Send money
With a verified profile, you’re now ready to send money online
Why send money with Western Union?
It’s quick
It takes just minutes for your money transfer to reach an agent location1.
It’s convenient
With hundreds of thousands of locations around the world, it's easy to find one near your receiver2.
It’s reliable
We have over 145 years of experience in money transfers around the world.
It’s free for your receiver
Your receiver doesn’t need to pay any transfer fee to get the money.
Ready to send money?
Millions of international money transfers
We’ve been moving money for over 145 years and have established a network of over half a million agents worldwide. We transfer $80 billion annually, making an average of 31 safe, secure transactions per second.
Need help?
Visit our FAQs or just get in touch.
Our Customer Care team is ready to support you by phone:
800 736 398 (24/7)
or send an email to wu.support@alfardanexchange.com
1 Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory and foreign exchange issues, required receiver action(s), identification requirements, agent location hours, differences in time zones, or selection of delayed options. Additional restrictions may apply. See Send Form for details.
2 Network data valid as of 30 June 2019.