Send money with Western Union online, in person, or by phone

Send now
Be informed. Be aware. Protect yourself from fraud.
AE-How-to-Send-Money-Online-1

We encrypt your transfers

We encrypt your transfers

We are committed to keeping your data secure

We are committed to keeping your data secure

Choose how you’ll send money from the United Arab Emirates

  • number 1

    Log in or register

    – Create your online profile in just a few minutes.
    – Verify your identity online, at your doorstep using the Assisted verification, in person at any Al Fardan Exchange location or with your UAE PASS account.

  • number 2

    Start your transfer

    – Enter the destination country and the amount you wish to send.
    – Choose the payout method: cash or bank account, based on your receiver’s country.

  • number 3

    Enter your receiver’s details

    – If you’re sending directly to a bank account, you will need your receiver’s bank name, code, and account number1.
    – You can save your receiver’s details for convenient repeat transfers.

  • Number 4

    Pay and send

    – Check all the details before you confirm your transfer.
    – Pay by bank transfer, with a debit, credit or a prepaid card (issued in United Arab Emirates).
    – You’ll get a confirmation email with the tracking number (MTCN). Use it to track your transfer and share it with your receiver only.

    Send now
  • number 1

    Download the app

    – Download the Western Union® app on Apple Store or Google Play Store.

  • number 2

    Log in or register

    – Create your online profile in just a few minutes.
    – Verify your identity online, at your doorstep using the Assisted verification, in person at any Al Fardan Exchange location or with your UAE PASS account.

  • number 3

    Start your transfer

    – Enter the destination country and the amount you wish to send.
    – Choose the payout method: cash or bank account, based on your receiver’s country.

  • Number 4

    Pay and send

    – Check all the details before you confirm your transfer.
    – Pay by bank transfer, with a debit, credit or a prepaid card (issued in United Arab Emirates).
    – You’ll get a confirmation email with the tracking number (MTCN). Use it to track your transfer and share it with your receiver only.

  • number 1

    Visit a Western Union agent location

    – With over 900 locations2 in the United Arab Emirates, it’s extremely easy to find one nearby.

  • number 2

    Share your details

    -Provide the agent with your full name and a valid government-issued Emirates ID or a Passport.

  • number 3

    Share your receiver’s details3

    – Provide the agent with your receiver’s first name and last name, the destination country, and the exact amount you wish to send.
    – Choose the payout method: cash or direct to bank, based on your receiver’s country.

  • Number 4

    Pay and send

    – Pay for your transfer.
    – You’ll get a receipt with the tracking number (MTCN). Use it to track your transfer and share it with your receiver only.

Why transfer money with us?

Send money from United Arab Emirates with us and enjoy all the benefits we have to offer.

Ease and convenience

With hundreds of thousands locations in over 200 countries and territories2, finding one nearby is easy.

Commitment to security

Our encryption and fraud prevention efforts help protect your Western Union transfers.

It’s quick

Your cash will be ready for collection from an agent location within minutes4.

Worldwide reach

We’ve been moving money for over 145 years.

Money transfer made easy with the Western Union® app

Our app brings you all the benefits of our online services, with a few extra touches. Whether you’re out and about, need to send money regularly, or just want to know whether you can send 24/7, the Western Union app will always make it easier for you.

Pay by bank transfer or with your card.

Check your fees and exchange rates1.

Resend in just a few taps.

See all your transfer statuses at a glance.

Sign up for My WU® and get rewarded

Start your money transfer on the app and pay in person.

Download app
4.6/5
4.1/5

Rating as of September 15, 2020

app-stor google-play-1

Ready to send?

Get started

Need help?

Visit our FAQs or just get in touch.

Our Customer Care team is ready to support you by phone: 800 736 398 (24/7)

or send an email to wu.support@alfardanexchange.com

Go to FAQs

1 Please use care when providing bank account information. Funds will be paid into the bank account corresponding to the account number you provide. The receiver’s account must be a local currency payout account.

2 Network data valid as of 30, June 2019.

3 Please provide your receiver’s name as it appears on the ID they will be presenting to pick up the money.

4 Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory and foreign exchange issues, required receiver action(s), identification requirements, agent location hours, differences in time zones, or selection of delayed options.