You are currently browsing in private mode. To use westernunion.com, please open and continue in a normal browsing window.
  • Estimate
  • Receiver
  • Payment
  • Review
Receive money with Western Union in Emirates

Pick up money transfers
conveniently

At more than 500,000 Western Union agent
locations* in 200 countries and territories around
the world

Find a location

How to pick up your money transfer

Find a
location

Stop a Western Union agent location near you

Provide transfer
details

Provide the agent with your transfer details, including MTCN

Show the agent
your ID

Show your valid ID to the agent

Collect the
money

The agent will pay out the money and give you a copy of the receipt

Find the nearest agent location in Emirates

We are always nearby

With over 900 agent locations* in
UAE, you can always find a location near you.

Find a nearby location

Track your transfer

Track your transfer in real time

Know where your money is at all times and get
notified when it’s collected. Simply enter your
Money Transfer Control Number (MTCN)** on
our website.

Track a transfer

Let your money travel as
fast as in minutes

Money will be ready for pick-up in minutes***
Send in more than 200 countries and territories
145+ years of experience in moving money

Find a location

Send money at Western Union agent location in Emirates in minutes

3 most asked questions

How do I collect my money?

You can pick up your money at any Western Union agent location. You'll need to provide the following information.

  • Name
  • Money Transfer Control Number (MTCN).
  • Amount expected
  • Sender's full name
  • Sender's country where money was sent from
  • Acceptable ID documents are also required

Some restrictions may apply.

Currently, receiving money online is not available. You can pick up money at any Western Union agent location around the world.

How do I know if my money transfer has been received?

Simply locate the 'Tracking' link on the homepage of our website. Then type in the sender's name and MTCN (Money Transfer Control Number). You will then see the latest status update of your money transfer. Check your money transfer status now.

How much does it cost to receive money?  

All fees are paid by the sender. Receiving money is free of charge unless the receiver chooses to receive money in a different currency or to a device or an account which was not part of the send transaction. Western Union may make money from foreign currency exchange.

Have more questions?

Check our FAQ

* Agent location count valid as of 30 September 2017

** Do not disclose your transaction details, including your MTCN, to anyone other than your intended receiver

*** Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory and foreign exchange issues, required receiver action(s), identification requirements, Agent location hours, differences in time zones, or selection of delayed options. Additional restrictions may apply. See Send Form for details