Frequently Asked Questions

Western Union agent locations are independent businesses that provide money transfer services to their customers on behalf of Western Union. In the United Arab Emirates these are foreign exchange service providers and banks.

Use the agent locator to find an agent location near you.

You’ll need to provide a valid identification document (an Emirates ID or a passport) and the transfer details and pay the agent the amount you wish to send, plus fees, in cash.

Western Union agent locations offer the ability to send and receive money around the world using cash or directly to a bank account in selected countries.

You can usually send up to 7,500 USD. However, for certain amounts and transfers, you may be required to provide additional information or documentation as follows:

An Emirates ID for sending money at a Western Union agent location.

Acceptable IDs are subject to the rules and regulations of the Central Bank of the United Arab Emirates.