Frequently Asked Questions

FAQ / Western Union agent locations

Western Union agent locations

What transfer services are offered at Western Union agent locations?

Western Union agent locations are independent businesses that provide money transfer services to their customers on behalf of Western Union. In the United Arab Emirates these are foreign exchange service providers and banks.

How can I find a nearby Western Union agent location?

Use the agent locator to find an agent location near you.

How do I send money from a Western Union agent location?

You’ll need to provide a valid identification document (an Emirates ID or a passport) and the transfer details and pay the agent the amount you wish to send, plus fees, in cash.

Which transfer service is offered at Western Union agent locations?

Western Union agent locations offer the ability to send and receive money around the world using cash or directly to a bank account in selected countries.

How much money can I send from a Western Union agent location?

You can usually send up to 7,500 USD. However, for certain amounts and transfers, you may be required to provide additional information or documentation as follows:

An Emirates ID for sending money at a Western Union agent location.

Acceptable IDs are subject to the rules and regulations of the Central Bank of the United Arab Emirates.

Can’t find what you are looking for?

If you need to get in touch with Western Union, don’t hesitate to contact our Customer Care