Send money to a mobile wallet

Quickly and reliably send funds to your receiver’s preferred mobile wallet1.

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Send money to a mobile wallet1 anywhere in the world

With Western Union, transferring money to a mobile wallet1 is quick and easy. All your recipient needs is to have an active mobile wallet1 with a provider that is compatible with Western Union. Western Union has payout partners around the world. Not sure if the country you want to send money has this payout option? Ask the operator to check the country name you want to send money to.

Get answers to your questions about transferring money to a mobile wallet

What is a mobile wallet?

A mobile wallet1 is an electronic account that’s linked to a person’s mobile phone. Money can be electronically deposited and used in the same way as cash. Mobile wallets1 also make paying for goods or services with a smartphone quick and easy.

Can you send money to a mobile wallet with Western Union?

Yes, Western Union allows you to send and receive money to a mobile wallet1 in several countries. We make money transfers to a mobile wallet1 easy. Just make sure your receiver has activated a mobile wallet1 with one of our mobile network partners in one of the countries where this service is available.

What are the available mobile wallet partners with Western Union?

Western Union works with numerous mobile wallet1 providers worldwide. Availability depends on the destination country. When you start your online money transfer, Western Union shows you all available providers and countries.

See the list of our partner providers below.

CountriesMobile wallet1
BangladeshbKash, Nagad
BeninMTN, MOOV
BotswanaOrange
BurundiEcoCash
CambodiaWing
CameroonOrange, MTN
ColombiaCoink, Daviplata, Nequi, Dale, Claropay, POWWI, Tpaga, PAYVALIDA
DRCAirtel, M-Pesa, Orange
El SalvadorTigo
EthiopiaHelloCash, Amole, CBE Birr, TeleBirr, GizePay

When the recipient’s currency is ETB.

FijiM-Paisa
GabonAirtel, Moov
GhanaMTN, Airtel, Tigo, Vodafone Cash
GuineaMTN
Guinea-BissauMTN
IndonesiaLinkaja, Ovo, AstraPay, DANA, Gopay, Imkas, Paytren, Shoppepay, Ottocash, True Money
Ivory CoastMTN, Orange
KenyaAirtel, M-Pesa, Equitel
LiberiaMTN
MadagascarAirtel, Orange, mVola
MalawiAirtel, TNM
MalaysiaTouch ‘n Go, Kayaaku, BigPay
MaliOrange, Moov
MongoliaLendMn

When the recipient’s currency is MNT.

MoroccoOrange
MozambiqueM-Pesa
PhilippinesGcash, PayMaya, Coins, Grab, Lazada, CIS Bayad Center, Lulu, ShopeePay, Starpay, TayoCash, USSC money, i-Remit/iCASH, JuanCash, Omnipay, SpeedyPay

When the recipient’s currency is PHP.

RwandaAirtel, MTN

When the recipient’s currency is RWF.

SamoaDigicel
SenegalOrange, Wavem Tigo.
Sierra LeoneOrange
South SudanmGurush
TanzaniaAirtel, M-Pesa, Tigo
TongaDigicel
UgandaAirtel, MTN
ZambiaAirtel, MTN, Zamtel
ZimbabweEcoCash, TeleCash

How to send money to a mobile wallet?

Money transfers to a mobile wallet1 with us are easy. Just visit one of our agent locations offering this service.

  1. Visit an agent location. Inform the operator that you would like to send a Western Union money transfer to your receiver’s mobile wallet.
  2. Provide receiver details. Share your receiver’s name as it appears on their ID and other required details for a mobile wallet transfer such as receiver’s wallet provider and phone number.
  3. Complete by paying. Operator will provide you with the tracking number (MTCN) and you will receive a notification when the money has been delivered to your receiver’s mobile wallet.

How to receive money in a mobile wallet?

Receiving money to a mobile wallet1 is available through our partner Mobile Wallet service providers in selected countries. Simply make sure of the following:

  1. Ensure you have an active mWallet account.
  2. Send your details to the sender.
  3. Receive money in your mWallet.

How do I track a money transfer sent to a mobile wallet?

Every Western Union money transfer has a unique tracking number (MTCN). You can use this number in the Western Union app or website to track the progress of your transfer and verify that the money has arrived in your receiver’s mobile wallet1.

Still have questions or need help?

Need help sending money or have another question? Contact our Customer Care team or visit our FAQ page for more information.

More FAQs

1 Additional third-party charges may apply.