Yes, before making your first online transfer, you will need to verify your profile.
Once you have successfully registered online, you will be asked to visit one of the Central® locations and verify your identity in-person . In-person identification requires Sender’s Full Name, ID type, ID Number, ID Issuer, Date of Birth, ID Expiration Date, ID Issue Date, Country of Birth, Nationality, Address
After you present a valid government-issued ID at one of the Central® locations, you will receive a confirmation via SMS that your profile has been verified. If you need to send money before your verification is completed, please visit a Western Union agent location.
Please present a valid identification document at Central location during your verification process.
Acceptable ID documents for Thai residents are: Thai National ID Card, Thai Driver’s License, Other Thai Government Issued ID, Civil Servant ID.
Acceptable ID documents for non-Thai residents are: International Passport, Thai Driver’s License, Alien Card.
You can find the nearest location to get verified in person here.