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Receive money your way

Learn more

Choose how you want to receive money

Cash pickup

More than 6,100 agent locations 1 in Thailand

  1. Visit a Western Union location.
  2. Provide your sender's details, including the Money Transfer Contol Number (MTCN).
  3. Show a valid government-issued photo ID.
  4. Get your money once your details have been verified.
Find a location

Bank account

Receive money transfers via your bank account

Provide your sender with these details:

  1. Your bank account details 2
    - Your name as per bank records
    - Bank name
    - Account Number
    - Bank code
  2. The purpose of remittance.
  3. Your address and mobile number.
Learn more

Need to know when you will receive the money transfer?

Track your transfer using your Money Transfer Control Number (MTCN). You’ll know instantly if the money is on its way or if it’s already available for pickup.

Check the status with your Money Transfer Control Number (MTCN).

Flexibility to change
the way you receive money

Even though situations can change, it’s important that everyone still receives their money. That’s why Western Union® makes it possible to change the way you receive your money. Just follow the steps below.

Cash to Bank Account1

  1. Select ‘Update delivery method’ menu on WU.com and enter your tracking number (MTCN).
  2. Fill in your information and bank account details2.
  3. Share the link with your sender to complete the transfer. Your sender must confirm the change in the delivery method.

1Valid only for WU.com or Western Union® app transactions sent from United States, Great Britain, France, Italy and Germany.
2Please make sure that the receiver’s name accurately matches with the name provided on the transaction and with the details of the bank account owner. (Account details may vary by country.)

Last year, our customers made 268 million transfers

Money transfer from UK Money transfer from Russia Money transfer from India Money transfer from America Money transfer from Brazil

Worldwide

We’re in 200+ countries and territories

Reliable

We’ve been moving money for over 145 years

$80B annually

We make an average 31 transactions per second

We’ve been moving money for over 145 years and have established a network of over half a million agents worldwide. We transfer $80 billion annually, making an average of 31 safe, secure transactions per second.

Need help?

Visit our FAQs or just get in touch.

For money transfers made via westernunion.com and app:

+66 21 01 8700

(English/Thai: 9:30 am to 7.30 pm, daily)
westernunion@central.co.th

For money transfers made at agent locations, via ATMs and partner’s online banking platform - Krung Thai Bank, Bangkok Bank, Thanachart Bank, Thailand Post, Central Department Store, Bank of Ayudhya, Bank for Agriculture and Agricultural Cooperative:

Toll-free number: 001-800-852-5385

(Thai: 8 am to 9 pm, English: 24/7)
CustomerService.Asia@westernunion.com

Go to FAQs

1 Network data valid as of 30 June 2018

2 Please use care when providing bank account information. Funds will be paid into in the bank account corresponding to account number you provide. The receiver's account must be a local currency payout account.