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Receive money with Western Union in Thailand

Receive money in Thailand
the way you want

You can choose to receive money at an agent location, at an ATM, or through your mobile wallet.

Choose how you want to receive money:

Go to an
agent location

Pick up cash at any of our 6,100+ locations1 with a valid ID and the tracking number (MTCN).

Find a nearby location

Cash out
at an ATM

Receive money almost anytime at one of our agents' ATM.

Learn more

Use your
mobile wallet

Enjoy receiving money on the go.

Learn more
Send money in person from Thailand

Track your transfers for
peace of mind

Check the status of your money transfer by entering your transfer details on our website.

Track your transfer

I have questions

How do I collect my money at the agent location?

First, you’ll need to fill out the Receive Money form. Once done, give the agent the completed form and a valid ID. When everything has been verified, the agent will give you your money and a copy of the receipt.

How will I know if my money is ready to be collected?

You can easily track your transfer by entering your sender's name and the Money Transfer Control Number (MTCN). There, you’ll see the latest status update of your money transfer.

Do I have to pay a fee to receive my money?

No, receiving money is free of charge, unless you choose to receive money in a different currency2, in a mobile device, or in an account which wasn’t part of the original sending transaction.

Need some help?


You can visit our FAQ section or contact us through our customer help line:


For customers within Thailand: 001 800 852 5385

Go to FAQ

1 Network data valid as of 31 December 2017.

2 Western Union may make money from foreign currency exchange.