Visit a nearby agent location and have just 1 valid photo ID ready.
Fill out your complete money transfer details like your receiver’s name and bank or mobile wallet details. You can also check the list of countries where you can transfer money to a bank account or mobile wallet.
Give the money to be sent and pay the transfer fee².
Get your receipt and use the Money Transfer Control Number (MTCN) to track your transfer for peace of mind. Find out more about delivery times below.
Visit a nearby agent location and have just 1 valid photo ID ready.
Fill out your complete money transfer details like your receiver’s name and bank or mobile wallet details. You can also check the list of countries where you can transfer money to a bank account or mobile wallet.
Give the money to be sent and pay the transfer fee².
Get your receipt and use the Money Transfer Control Number (MTCN) to track your transfer for peace of mind. Find out more about delivery times below.
| Country | Receiving method | Delivery time | Payout currency | Required receiver details |
|---|---|---|---|---|
| Australia | Bank account | Same-day to within 1 banking day | AUD | First and Last Name, Bank Name, BSB (Bank/State/Branch), Account No |
| Canada | Bank account | Same-day to within 1 banking day | CAD | First and Last Name, Bank Name (BL), Transit No, Institution No, Account No, Address, Purpose of Transaction |
| China | Bank account | In real time for registered receivers; up to 5 days for first-time registrants | CNY | First and Last Name, Bank Name, Bank Card No, Receiver Mobile No, Purpose of Transaction |
| Mobile wallet | In real time for registered receivers; up to 5 days for first-time registrants | First and Last Name, Wallet Name, Country Code, Mobile No, Purpose of Transaction | ||
| Hong Kong | Bank account | Same-day | HKD | First and Last Name, Bank Code, Branch Code, Account No |
| India | Bank account | In real time to within 1 banking day | INR | First and Last Name, Bank Name, Account Type, Account No or UPI ID, IFSC, Purpose of Transaction, Address, City, State, Postal Code, Mobile No |
| Indonesia | Bank account | In real time to same-day | IDR | First and Last Name, Bank Name (BL), Account No |
| Mobile wallet | In real time | First and Last Name, Country Code,Mobile MSISDN, Wallet Name | ||
| Japan | Bank account | Within 2 banking days | JPY | First and Last Name, Bank Name, Account No, Account type, Branch Code, Purpose of Transaction, Address, City, Mobile, Country Code (ISO) |
| Malaysia | Bank account | In real time to within 1 banking day | MYR | First and Last Name, Bank Name, Account No, Purpose of Transaction, Relationship to Receiver |
| Mobile wallet | In real time | First and Last Name, Wallet Name, DuitNow ID (account #), Purpose of Transaction, Relationship to Receiver | ||
| New Zealand | Bank account | Same-day | NZD | First and Last Name, Bank Name, Account No |
| Singapore | Bank account | Within 2 banking days | SGD | First and Last Name, Bank Name (BL), Account No |
| Thailand | Bank account | In real time to within 2 banking days | THB | First and Last Name, Bank Name (BL), Account No, Purpose of Transaction |
| United Arab Emirates | Bank account | In real time to same-day | AED | First and Last Name, Bank Name, IBAN, BIC, Purpose of Transaction |
| United Kingdom | Bank account | In real time to same-day | GBP | First and Last Name, Bank Name, Sort Code, Account No |
| United States | Bank account | Same-day to within 1 banking day | USD | First and Last Name, Bank Name, Account No, Routing No, Receiver Address, City, State, Zip, Receiver Phone No |
Visit our FAQs or just get in touch 24/7. Our Customer Care
is just a call away.
02-8888-1200 (for calls within Metro Manila)
1-800-1-888-1200 (toll-free nationwide via PLDT Lines)
1-800-9-888-1200 (toll-free nationwide via Globe Lines)
+632-8888-1200 (for calls from overseas)
