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We are closely monitoring COVID-19 (Coronavirus) developments and doing everything possible to support our customers. We encourage customers to send money via our app or wu.com.
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Frequently Asked Questions
You can find the answers to many of your questions below. But if you still want to know more, please call our Customer Care at 02-888-1200 (within Metro Manila) or 1-800-1-888-1200 (toll-free via PLDT Lines) or 1-800-9-888-1200 (toll-free via Globe Lines) or +632-888-1200 (overseas calls).
You can also send an email to CustomerService.Asia@westernunion.com. For profile-related enquiries, send an email to Philippines.customer@westernunion.com.