Frequently Asked Questions

You can find the answers to many of your questions below. But if you still want to know more, please call our Customer Care at 02-888-1200 (within Metro Manila) or 1-800-1-888-1200 (toll-free via PLDT Lines) or 1-800-9-888-1200 (toll-free via Globe Lines) or +632-888-1200 (overseas calls).

You can also send an email to CustomerService.Asia@westernunion.com. For profile-related enquiries, send an email to Philippines.customer@westernunion.com.