All you need to pick up cash at our agent locations around the world in minutes1 is a few transfer details, your Money Transfer Control Number2 (MTCN), and a valid government-issued ID.
Know where your money is for peace of mind with the Western Union® app.
Both senders and receivers can easily track a transfer using its unique MTCN.
Simply locate the ‘Track a transfer’ link on westernunion.com or the app. Type the sender’s name and MTCN then you will see an update on the status of your transfer. Check your money transfer status now.
You can easily pick up cash at one of our hundreds of thousands of agent locations around the world. Simply take your MTCN and valid ID to collect your money. Find your nearest Western Union location.
Please have these on hand:
1 Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory issues, identification requirements, agent location hours, differences in time zones, or selection of delayed options. For money transfers made by cell phone, the funds will be paid to the receiver’s mobile wallet account provider so they can then be credited to the account linked to the receiver’s cell phone number. Additional third-party charges may apply, including SMS, account over-limit and cash-out fees. See the transfer form to learn more about restrictions.
2 Do not share details of the money transfer to anyone.