Contact Information

We're happy to answer any questions you may have

Can’t find what you need in our FAQs pages? Get in touch with our Customer Care representative.

Contact information for Western Union Netherlands

If there is a problem with your transfer, you can:

  • Contact us at 0800 022 8781.

Online Dispute Resolution (ODR) offers a simple, efficient, fast, low-cost, and out of-court solution to disputes related to online transfers. For more information go to: https://ec.europa.eu/consumers/odr/.

Contact us by phone

If you have questions about online transactions:

  • In the Netherlands, call 0800 022 8781 (available daily from 8 am to 11 pm)
  • Outside the Netherlands, call +32-(0)2 639 7106.

English/French: Daily, 9 am to 12 am EET
Chinese: Daily, 8 am to 12 am CST

Contact us by mail

Western Union Processing Netherlands
Lithuania UAB
J. Balcikonio Str 3, Vilnius, Lithuania LT-08247

Western Union Payment Services
Ireland Limited (Office Germany)
Solmsstr. 18
60486 Frankfurt
Germany