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Contact Us

If you are unsatisfied with your online transaction, you have several options to follow up:

  • Complete the form below.
  • Call us at 0800 022 8781
  • Email Customer Care at Netherlands.Customer@westernunion.nl

Use Online Dispute Resolution (ODR) - The ODR offers a simple, efficient, fast, low-cost, and out of-court solution to disputes connected to online transactions. Visit http://ec.europa.eu/consumers/odr/.

 

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Contact us by phone

If you have questions about online transactions:

  • In the Netherlands, call 0800 022 8781 (available daily from 8 a.m. to 11 p.m.)
  • Outside the Netherlands, call +32-(0)2 639 7106.
Contact us by Mail

Western Union Netherlands
Lithuania UAB
J. Balcikonio Str 3, Vilnius, Lithuania LT-08247
Corporate Headquarters
12500 E. Belford Ave
Englewood, CO 80112
USA
 +1-720-332-1000

Media Relations
12500 E. Belford Ave
Englewood, CO 80112
USA
+1-720-332-1000 ext.5


Western Union Payment Services 
Ireland Limited (Office Germany)
Solmsstr. 18 
60486 Frankfurt
Germany