Receive money at more than 500,000 agent locations
in 200 countries and territories* around the world
Visit Western Union® agent location near you
Specify transfer details to the agent (sender's name, country, sent amount)
Show your ID and money transfer control number (MTCN)** to the agent
The agent will give you a copy of a receipt and pay your funds
Check when your receiver has picked up a money transfer
Enter your transfer details and money transfer control number (MTCN)**
Receive money in over 500,000 agent locations*
in more than 200 countries and territories around the world
Your money is available in minutes***
Western Union has been moving money for over 145 years
How do I collect my money?
Currently it is not available to receive money online on the www.westernunion.com. You can pick-up money at any of Western Union® agent locations around the world.
How do I know if my money transfer is ready for pick-up?
You can find the status of your money transfer using Track a Transfer on WU.com. Or you can call Western Union® representative GraceKennedy Customer Service Center (876) 9262454, or write an email firstname.lastname@example.org
What do I need to bring in order to collect my money at a Western Union® agent location in Jamaica?
Please get these details ready:
For more information, do check with your nearest Western Union® agent location.
Check our FAQ
* Agent location count valid as of 30 September 2017
** Do not share details of the money transfer to anyone other than your receiver
*** Service and funds availability depends on certain factors including the Service selected, the selection of delayed delivery options, special terms applicable to each Service, amount sent, destination country, currency availability, regulatory issues, consumer protection issues, identification requirements, delivery restrictions, agent location hours, and differences in time zones (collectively, “Restrictions”).