• Receiver
  • Payment
  • Review
  • Receipt
Receive money with Western Union in Jamaica

Receive money

Receive money at more than 500,000 agent locations

in 200 countries and territories* around the world

Find nearest location

How to pick-up money transfer

Choose a

Visit Western Union® agent location near you

Provide transfer

Specify transfer details to the agent (sender's name, country, sent amount)

Show your

Show your ID and money transfer control number (MTCN)** to the agent


The agent will give you a copy of a receipt and pay your funds

Receiving money
has never been easier.

Direct to a bank account

Provide your sender with these details:

1. Your full name.

2. Your bank account details1.

3. Your National ID Number.

4. The purpose of remittance.

5. Your address and mobile number.

Can’t step out? Ask your sender to call us to request the change from cash pickup to receiving money directly in your bank account. Don’t forget to give your accurate bank details to your sender to complete the transfer.

Switch from cash pickup
to bank account

Call us

Get in touch with Customer Support on (876) 926 2454 OR (876) 929 1331.Remember, you will first need to register your KYC details at your nearest agent location if you haven’t done so before.

Submit details

Provide your tracking number (MTCN) as well as KYC/Bank account details for verification

Get money

Once details are confirmed, the money will reach your bank account within 1-2 business day.

Supported banks

National Commercial Bank (NCB)
First Global Bank (FGB)
First Caribbean International Bank
Find the nearest Western Union agent location in Jamaica

Local and convenient

Over 130 agent locations* in Jamaica

Find nearest location

Track your transfer anytime

Check when your receiver has picked up a money transfer

Enter your transfer details and money transfer control number (MTCN)**

Track a transfer

Track your transfer anytime

Your money. In minutes

Receive money in over 500,000 agent locations*

in more than 200 countries and territories around the world

Your money is available in minutes***

Western Union has been moving money for over 145 years

Find nearest locations

3 most asked questions

How do I collect my money?

Currently it is not available to receive money online on the www.westernunion.com. You can pick-up money at any of Western Union® agent locations around the world.

How do I know if my money transfer is ready for pick-up?

You can find the status of your money transfer using Track a Transfer on WU.com. Or you can call Western Union® representative GraceKennedy Customer Service Center (876) 926­2454, or write an email wuonline@gkco.com

What do I need to bring in order to collect my money at a Western Union® agent location in Jamaica?

Please get these details ready:

  • The sender's full name (that is, first, middle and last names).
  • The country where the money was sent from.
  • The unique number of transaction (MTCN – Money Transfer Control Number).
  • Amount expected.
  • Acceptable ID documents are also require

For more information, do check with your nearest Western Union® agent location.

Have more questions?

Check our FAQ

* Agent location count valid as of 30 September 2017

** Do not share details of the money transfer to anyone other than your receiver

*** Service and funds availability depends on certain factors including the Service selected, the selection of delayed delivery options, special terms applicable to each Service, amount sent, destination country, currency availability, regulatory issues, consumer protection issues, identification requirements, delivery restrictions, agent location hours, and differences in time zones (collectively, “Restrictions”).