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Marketing Functionality
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Performance Functionality
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Transaction Functionality
- Cookies processed during your website visit and used for essential features like account sign in & management, transaction tracking, processing & completion, fraud prevention and website stability. Performance and feature enhancement cookies required for testing and deploying new products.
Accepting these cookies is a condition of use of the website. - Cookies used to provide services or to remember settings to improve your visit. For example; remembering the country and language you have selected when you visit Western Union's web pages and are not used for marketing purposes.
- Cookies linked to services provided by both Western Union and third parties, such as survey and marketing requests or 'Like' buttons and 'Share' buttons from 3rd parties. For example linking to social network sites like Facebook, who may subsequently use information about your visit.
- Cookies that collect information about your website use, for example; the pages you visit, if you experience any errors, and to assist Western Union with troubleshooting problems on the site. These cookies do not collect any personal information all information is anonymous and is only used to help us improve your website experience, understand what your interests are and measure marketing effectiveness
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Frequently Asked Questions
Registration
Do I need to register to send money online?
Registration is required for most services. After you register on westernunion.com and verify your identity at the nearest Orabank branch, sending a money can be done in minutes.
Is there a charge to register on Western Union's website?
No, it’s free to register.
What do I need to register and send money online through Western Union?
Anyone who meets the following requirements can register and start sending money online.
- Must have a valid passport (for non-Benin residents), Government-issued ID (for Benin residents), driver’s License (for Benin residents), consular biometric ID card (for Benin residents) or a residence permit card.
- Must be of at least 18 years of old.
- Must accept our Terms and Conditions.
- Must have a valid phone number.
- Must have a bank account in Benin.
How many times can I register?
Registration with a valid ID, mobile phone number and an email address is possible only once.
How can I change or update my WU profile?
You can change or update your WU Profile information from the Profile Overview tab after you log in to wu.com.
After your identity is verified you cannot change your name, last name, date of birth and nationality. If you require to change this information after your identity is verified, please contact Western Union Customer Care number at +229 2136 8232 or send an email obj.wu.support@orabank.net.
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