Receiving money is easy

Western Union offers many convenient ways for you to receive money transfers. Ask your sender to choose what’s best for you.

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Bank account

Your loved ones can send money directly to your bank account1. Check if you’ve received the transfer using digital or online banking.

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Cash at an agent location

All you need to pick up cash at our agent locations around the world in minutes1 is a few transfer details, your Money Transfer Control Number2 (MTCN) and a valid government-issued ID.

Mobile wallet deposit

In selected countries, you can receive money directly to your mobile wallet1.

Fast money transfers at your fingertips

Send money, track money transfers, check exchange rates, and find agent locations with the fast and reliable Western Union® money transfer app.

Send money
Check exchange rates
Track a transfer
Find locations

Send money

Send money your way – for cash pick-up, to a bank account, or to a mobile wallet1. Save your receiver’s details and make repeat money transfers around the world.

Check exchange rates

Quickly check transfer fees2 and exchange rates with a few taps and send money on the go.

Track a transfer

Track a money transfer easily with your 10-digit Money Tracking Control Number(MTCN). Get notified when your receiver collects the funds.

Find locations

Find the nearest agent location or send money to any of the hundreds of thousand of agent locations around the world.

Frequently asked questions

How will I know if my money is ready to collect?

Simply locate the ‘Tracking’ link on WU.com or the app. Type the sender’s name and MTCN then you will see an update on the status of your transfer. Check your money transfer status now.

How do I receive money with Western Union without a bank account?

You can easily pick up cash at one of our hundreds of thousands of agent locations around the world. Simply take your MTCN and valid ID to collect your money. Find your nearest Western Union location.

What do I need to pick up cash at an agent location?

Please have these on hand:

  • The sender’s full name (first, middle and last name)
  • The country where the money was sent from
  • The approximate amount that was sent
  • The unique number of the transaction (MTCN)
  • Your government-issued identification document(s) as required

1 Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory issues, identification requirements, Agent location hours, differences in time zones, or selection of delayed options. For mobile transactions funds will be paid to receiver’s mWallet account provider for credit to account tied to receiver’s mobile number. Additional third-party charges may apply, including SMS and account over-limit and cash-out fees. See the transfer form for restrictions.

2 Do not share details of the money transfer to anyone.