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Receiving money is easy

Western Union offers many convenient ways for you to receive money transfers. Ask your sender to choose what’s best for you.

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Convenient ways to receive money

  • Spot_dollar_pen
    Cash at an agent location

    All you need to pick up cash at our agent locations around the world in minutes1 is a few transfer details, your Money Transfer Control Number2 (MTCN) and a valid government-issued ID.

    Find nearest agent
  • Bank account

    Your loved ones can send money directly to your bank account1. Check if you’ve received the transfer using digital or online banking.

    Learn more
  • Mobile wallet deposit

    In selected countries, you can receive money directly to your mobile wallet1.

    Learn more

International money transfer services at your fingertips

Send money on the go 24/7.

Track your money transfer in real time.

Resend quickly to friends and family.

Learn more
4.4 /5

Rating as of 7 December 2021.

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4.3 /5

Rating as of 7 December 2021.

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Relied on by customers around the world

As a global leader in cross-border, cross-currency money movement, Western Union aims to help grow economies and create a better world. Billions of accounts worldwide can receive funds online, with our app or in person. So, go ahead: tell your sender to transfer money with us and enjoy ease of use, reliable service and all other benefits we have to offer.

Encryption to help protect your transfers

We’re committed to keeping your data secure

Frequently asked questions

How will I know if my money is ready to collect?

Simply locate the ‘Tracking’ link on WU.com or the app. Type the sender’s name and MTCN then you will see an update on the status of your transfer. Check your money transfer status now.

How do I receive money with Western Union without a bank account?

You can easily pick up cash at one of our hundreds of thousands of agent locations around the world. Simply take your MTCN and valid ID to collect your money. Find your nearest Western Union location.

What do I need to pick up cash at an agent location?

Please have these on hand:

  • The sender’s full name (first, middle and last name)
  • The country where the money was sent from
  • The approximate amount that was sent
  • The unique number of the transaction (MTCN)
  • Your government-issued identification document(s) as required

1 Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory issues, identification requirements, Agent location hours, differences in time zones, or selection of delayed options. For mobile transactions funds will be paid to receiver’s mWallet account provider for credit to account tied to receiver’s mobile number. Additional third-party charges may apply, including SMS and account over-limit and cash-out fees. See the transfer form for restrictions.

2 Do not share details of the money transfer to anyone.