Send money in person at an agent location

When you’d prefer to handle your money transfer in person, we’re nearby to help. We have more than 700 agent locations¹ in Belgium. Our friendly, knowledgeable agents can make your money transfer happen with ease.

Find a location

Simple steps for sending money in person

1
Find an agent location
Search for a nearby agent location on WU.com or our app.
2
Set up your money transfer
At the counter, provide your receiver’s and payment information or fill in the ‘Send Money’ form.
3
Pay in cash
Give the agent the completed form and the amount you want to send, plus transfer fees², in cash.
4
Your money is on its way
Remember to save your receipt and share the tracking number (MTCN) with your receiver.

Convenient ways to receive money

Sending money in person with Western Union is easy. Choose the service that’s best for you and your receiver.

Bank account
Send money directly to your receiver’s bank account.
Cash pickup
Choose the Money in Minutes³ service and your receiver will be able to pick up cash at hundreds of thousands of agent locations around the world.
Mobile wallet⁴
If your receiver lives in a country where we offer this service, you can even send money to their mobile phone.

Frequently Asked Questions about sending money in person

How can I find a Western Union agent location in Belgium?

You can easily find Western Union agent locations in Belgium online by clicking here. You can even set up your money transfer on the Western Union^SM app and pay in cash at a location near you!

How do I send money with the Money in Minutes³ service?

1. Search for an agent location near you.
2. Complete the Send Money section of the form and choose Cash Pickup and Money in Minutes³.
3. Give the agent the completed form with the applicable funds (including the transfer fee² ) in cash.
4. Save your receipt and share the tracking number (MTCN) with your receiver for pickup.

How do I send money to a bank account?

1. Search for an agent location near you.
2. Complete the Send Money section of the form, including your receiver’s bank and account information. Check what specific information is needed.
3. Give the agent the completed form with the applicable funds (including the transfer fee² ) in cash.
4. Save your receipt with the tracking number (MTCN).
5. Your money will be deposited into your receiver’s bank account within 1 to 3 bank working days, depending on the destination country. Check out destination-specific timing.

How do I send money to a mobile wallet⁴ ?

1. Check available destination countries and mobile networks.
2. Search for a participating agent location near you.
3. Complete the Send Money section of the form and choose Mobile Wallet Deposit. Include your receiver’s mobile phone number.
4. Give the agent your completed form with the applicable funds (including the transfer fee² ).
5. Save your receipt with the tracking number (MTCN).

How can I find out if my money transfer has been received?

Any time after the money has been sent, you can check your transfer status online. All you need is your name and the tracking number (MTCN) printed on your receipt.

Still have questions about sending money in person?

Contact our Customer Care team or visit our FAQ page for more information.

FAQ

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¹ Agent location count valid as of June 30, 2021.

² Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees, foreign exchange rates and taxes may vary by brand, channel, and location based on a number of factors. Fees and rates subject to change without notice.

³ Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory issues, identification requirements, Agent location hours, differences in time zones, or selection of delayed options. Additional Restrictions may apply. See terms for details.

⁴ Funds will be paid to receiver’s mWallet account provider for credit to account tied to receiver’s mobile number. Additional third-party charges may apply, including SMS and account over-limit and cash-out fees. Funds availability subject to terms and conditions of service. See Mobile Form for Restrictions.

⁵ If you’re using a credit card, a card-issuer cash advance fee and associated interest charges may apply. To avoid these fees or for reduced fees, use a debit card or check other payment methods.