Frequently Asked Questions

Anyone who needs to send or receive money quickly uses Western Union. These include people supporting friends or relatives abroad, travelers and business people who need to make fast, international remittances.

They are our representatives that you can approach in order to send or receive money. In other countries, they may be banks, post offices, supermarkets, grocery stores, check cashers, mailbox centers, drug stores, travel agencies, depots, airports, train and bus stations, currency exchange offices and other retailers.

You can easily locate a Western Union agent location in Turkey online.

The sender initiates the money transfer by providing initial information like receiver’s name, surname, amount expected, sent country nd paying the agent cash to cover the transfer amount plus applicable fees. The agent immediately processes the transfer.

Individuals must present their valid identification document (Turkish Citizens should have a Passport, National ID card or Driver’s License with picture, non- Turkish Citizens should have their national passport, or Permanent Resident Identification, or European Union ID card + Blue Card/Custom Entry Exit Form or Temporary Protection Foreigner Id Card. Acceptable IDs are subject to the Turkish FIU rules and regulations.

You can usually send up to 7,500 USD. However, for certain amounts and transfers, you may be required to provide additional information or documentation as follows: a valid identification document Turkish passport, National ID card or Driver’s license with picture for Turkish Citizens and national passport, Permanent Resident Identification, European Union ID card + Blue Card/Custom Entry Exit Form or Temporary Protection Foreigner Id Card for non-Turkish Citizens that has a clear picture.
Acceptable IDs are subject to the Turkish FIU rules and regulations.

Money transfers will generally be paid in cash. The receiver may choose other ways to receive funds and some money transfers may be paid to accounts. Other restrictions may apply. Please contact a Western Union agent to get more information about restrictions.

Any time after the money has been sent, you can check your transfer status online. All you need is your name and the tracking number (MTCN – Money Transfer Control Number) printed on your receipt.

You can check your transfer status online. All you need is the sender’s name and the tracking number (MTCN – Money Transfer Control Number) printed on the sender’s receipt.

You can pick up your money at any Western Union agent location. You’ll need to provide the following information:

• • Name
  • Tracking number (MTCN – Money Transfer Control Number)
  • Amount expected
  • Sender’s full name
  • Sender’s country where money weas sent
  • Acceptable ID documents are also required

Some restrictions may apply.

Each Western Union agent location determines its own hours of operation. Some have extended hours and some even stay open 24 hours.

Find a nearby Western Union agent location.

Each Western Union agent location determines its own hours of operation. Some have extended hours and some even stay open 24 hours.

Find a nearby Western Union agent location.