Yes, you can send money online from wu.com. After you've chosen your destination country, you'll see the types of services available to you. Also you may send money online using our agents’ Omni Channel services.
The first step is to create a profile at wu.com which can be done in just a few minutes. Then verify your identity at one of the Central Department Store location. After your profile is verified, you will be able to complete an online money transfer. To complete this process, you’ll need:
To complete your first money transfer, you will have to follow these steps:
If you have any questions while registering, please call Westernunion.com customer service center at +662 101 8700 (from 9.30 a.m. to 7.30 p.m.) or send an email to firstname.lastname@example.org.
Transfers in Thailand are available.
You can pay via bank transfer or with your credit/debit card.
For more details, please call Westernunion.com customer service center at +662 101 8700 (from 9.30 a.m. to 7.30 p.m.) or send an email to email@example.com
You can send up to 250,000 THB per transaction.
In a year, you can send up to 800,000 THB online or by visiting a Central location.
Your online receipt will show if your transfer has been approved. When the transfer is completed, you'll get an SMS with your Money Tracking Control Number (MTCN).
A money transfer can only be cancelled if it has not been collected by the receiver in the destination country.
Please note, if you have changed your mind, and wish to cancel a transfer – only principal amount will be refunded.
In case of WU technical issued or fraud issues – full amount is refundable.
If you wish to cancel your money transfer, please call Westernunion.com customer service center at +66 2101 8700 (from 9.30 a.m. to 7.30 p.m.) or send an email to firstname.lastname@example.org
Your receipt will be available online. You can also see the details of all your past transfers in your profile section on wu.com.
The Money Transfer Control Number (MTCN) is a unique number assigned to your transfer. Your receiver will need this number to pick up the money. Do not disclose these details to anyone else. It can also be used to track your transfer.