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Receive money in your mobile wallet1

Learn more

A few reasons to receive money via mobile wallets1

A few reasons to receive money via mobile wallets1

A mobile wallet or an e-wallet is an electronic profile linked to your registered mobile number that you can use anytime and on the go.

It’s quick

The money is transferred
to your wallet in
minutes2.

It’s convenient

All you need is the estimated amount sent and the tracking number (MTCN) to get started.

It’s reliable

We have over 145 years
of experience in money
transfers around the world.

How to receive money via mobile wallets1

Learn more about how to receive money with these mobile wallets in the Philippines.

1

Coins.ph

  1. Open the Coins.ph app with a fully registered profile.
  2. Click on Cash In or Receive.
  3. Select Western Union on the Cash In Method screen or Receive PHP screen
  4. Enter the MTCN shared by your sender, and the estimated amount sent to you, then click Next.
  5. Check that the information you have provided is correct. Read and agree to Western Union’s Terms and conditions, Fraud Warning, and Privacy Statement, then tap on Receive Funds.
  6. You will receive the funds instantly in your Coins.ph Peso Wallet.

You can receive up to Php 100,000 per transaction, subject to Wallet aggregate monthly limit of Php 100,000.

For more info, visit Coins.ph

2

GCash

  1. Open the GCash app with a fully registered profile and go to Cash-In.
  2. Select Western Union.
  3. Enter the MTCN shared by your sender, and the estimated amount sent to you.
  4. Check and verify that the details you have provided are correct.
  5. You’ll receive a message on the app followed by a text notification confirming that your money transfer is completed.

You can receive up to Php 100,000 per transaction, subject to Wallet aggregate monthly limit of Php 100,000.

For more info, visit GCash

3

PayMaya

  1. Open your PayMaya app with a fully registered profile.
  2. Click on Add Money at the top of your screen.
  3. Select Western Union from the list of Add Money Partners.
  4. Enter the MTCN shared by your sender.
  5. Verify the details you have provided and then click on Receive on the Confirmation screen.
  6. You will receive an in-app and SMS confirmation of the successful receipt of your money transfer.

You can receive up to Php 100,000 per transaction, subject to Wallet aggregate monthly limit of Php 100,000.

For more info, visit PayMaya

Need to know when you will receive the money transfer?

Track your transfer using your Money Transfer Control Number (MTCN). You'll know instantly if the money is on it's way or if it's already available for pickup.

Track Transfer

Need help?

Visit our FAQs or just get in touch 24/7. Our Customer Care is just a call away.

02-888-1200 (for calls within Metro Manila)
1-800-1-9-888-1200 (toll-free nationwide via PLDT Lines)
1-800-9-888-1200 (toll-free nationwide via Globe Lines)
+632-888-1200 (for calls from overseas)

Go to FAQs

1 Additional receiver charges, including SMS and account cash-out fees, may be applied to the receiver's mobile wallet account by the mobile network operator.

2 Funds may be delayed or unavailable depending on certain factors including the Service selected, the selection of delayed delivery options, amount sent, destination country, currency availability, regulatory issues, consumer protection issues, identification requirements, delivery restrictions, agent location hours, and differences in time zones (collectively, “Restrictions”). Additional restrictions may apply. See our Terms and conditions for details.