Frequently Asked Questions

Send money in person

Who uses Western Union money transfer services?

Anyone who needs to support friends or family abroad, or travelers who need to send money from a foreign country can use Western Union services.

Who are Western Union agents?

Western Union agents are our representatives in the different countries you need to send or receive money. Western Union agent locations are independent businesses that provide money transfer services to their customers on behalf of Western Union. They may be banks, post offices, supermarkets, grocery stores, check cashiers, mailbox centers, drug stores, travel agencies, depots, airports, train and bus stations, currency exchange offices and other retailers.

How can I find a Western Union agent location in Peru?

Finding an agent location in Peru is easy. Use the location finder, available in the app for Western Union Peru

How do I send money from an agent location?

Once you get to our agent location, you will be asked to provide some information like your receiver’s first name, last name, the amount you wish to send, the country you are sending to and a valid government-issued ID. Then just give the agent the total amount including the applicable fees.

You can send cash to be paid in cash or deposited into a bank account.

You can visit our website for further information about how to send money from an agent location.

What documents can I use to send money in Peru?

You’ll need to present a valid version of one of the following documents:

  • Documento Nacional de Identidad (DNI)
  • Passport
  • Foreign card (CE)
  • Temporary Permission of Permanence (PTP)
  • Refugee ID
  • Cedula for bordering countries

Acceptable IDs are subject to the banking laws and regulations of Peru.

How much money can I send from a Western Union® agent location in Peru?

You will be able to send From the App the transaction limit is S/ 8.500 . From a retail store the transaction limit is S/ 25.000.

How are money transfers paid out to receivers?

Money transfers will generally be paid in cash or will be transferred directly to the receiver’s bank account if the option is available.

Restrictions may apply. Please contact a Western Union agent location to get more information about restrictions.

How can I know the status of my money transfer?

You can check your transfer status online. All you need is the sender’s name and the tracking number (MTCN) printed on the sender’s receipt.

Can I send money at any time at an agent location?

Each Western Union agent location has its own working hours. Most have weekends service and some extended hours.

Find a nearby Western Union agent location.