Just tap to send money from New Zealand

Be informed. Be aware. Protect yourself from fraud.

In store promotion: new and improved exchange rates to Samoa, Tonga, Vanuatu, and Cambodia available exclusively at our agent locations. Find a location.

Easy money transfers with the
Western Union® app

Track your transfer

You can easily track your transfer at any time via the app using your tracking number (MTCN). Get notified via email when your receiver collects the funds.


Simple card scanning

Quickly set up your card payment and avoid mistakes by simply scanning your credit or debit card using the camera on your device.

Send again quickly

Save your receiver’s details for easy repeat transfers by adding them to your resend list. You can also effortlessly add receivers by importing your contacts from your device.


Added security and peace of mind

Added security and peace of mind

Touch ID enabled

Get started in seconds with one-touch fingerprint login.

Transfer tracking

Know when the money has arrived by using the Money Transfer Control Number (MTCN) to track your transfer.

Committed to security

We are PCI DSS compliant and committed to keeping your data and payments secure.

Encrypted transfers

We use encryption to protect your money transfers.

Send with our app and they
can receive how they like

When you send money using our international money transfer app, you
can choose how you want it to arrive.

Pay the way that works for you

Online via POLi with your bank account

Via Apple Pay® in our app

With your credit or debit card

In cash at an agent location

Frequently Asked Questions about the Western Union® app

How do I get the mobile app?

You can download our app from the Apple App Store or from Google Play for iOS and Android devices.

Can I send money using the mobile app?

Yes. Existing online customers can use their login details to send money with the Western Union® app.

New customers can register directly on the app for free. This will include an identification verification before you can send money using the app.

How do I start sending money with the Western Union® app?

1. Download our app and create your free profile. Follow the steps in the app to create your profile with your email address.

2. Verify your profile. Complete your online profile verification by providing your Australian driver’s license, proof of age card, or passport details.

3. Send money 24/7. Start making money transfers from the app once your profile is verified.

What do I need to send money with the app?

If you are an existing online customer, you can use your login details to access your profile on the mobile app.

New customers can register on our app in just a few minutes. You will need to verify your email address for security, and you will need at least one of the following types of Australian government-issued ID:

• Driver’s license
• Passport

Can I pay in cash even if I use the app to send money?

Yes. When you begin your money transfer on our app, you will have the option to pay in cash at an agent location.

Are money transfer apps safe?

We’re committed to keeping your data secure. We use a variety of techniques to to help protect the confidentiality of your personal information, including SSL technology.

You can learn more in our Privacy Policy.

Last year, our customers made 268 million transfers


We’re in 200+ countries and territories.


We’ve been moving money for over 145 years.


We’ve served millions of customers worldwide.

Money transfer made easy with the Western Union® app.

Our app takes care of your remittance needs on the go. Download the app to send money 24/7 with just a few taps on your mobile.

Log in with ease.

Save your receiver’s details for faster repeat transfers.

Sync your phone contacts to fill out details quickly.

Check our fees and exchange rates1.

See the status of your transfer at a glance.

Scan your card and pay with a few taps.

Download app

Rating as of July 13, 2021


Create your profile and start sending money on the go

Send money to your loved ones 24/7

Need help?

Visit our FAQs or get in touch. Our Customer Care is just a call away.

Dial Toll-free: 0800 005 253


1 Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees, foreign exchange rates and taxes may vary by brand, channel, and location based on a number of factors. Fees and rates subject to change without notice.

2 Funds will be paid to receiver’s mWallet account provider for credit to account tied to receiver’s mobile number. Additional third-party charges may apply, including SMS and account over-limit and cash-out fees. Funds availability subject to terms and conditions of service. See Mobile Form for Restrictions.