Yes. New online customers can register directly on the app or online to send money with the app. Registration is free of charge.
Use our mobile app to:
Learn more about the benefits of using our mobile app.
There’s no fee to download the app or to access the app from your mobile phone. However, the usual mobile phone data access and calling charges may apply. Please contact your mobile phone network provider for details.
Please note that our money transfer fees will apply when you send money using the mobile app. If you send money to a bank account and pay with POLi , you can make your transfer at a 0 NZD fee1 until the offer lasts.
You can pay for your transfer with a Visa® or MasterCard® credit or debit card2 issued by a New Zealand bank, or with internet banking via POLi.
Learn more about how you can send money on the app.
Yes, you can start your money transfer on the mobile app and select the Pay in cash option. Then complete the transfer at an agent location and pay cash to the agent. Your receiver can pick up the cash from an agent location in the destination country.
If you need to get in touch with Western Union, don’t hesitate to contact our Customer Care
1 Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees and foreign exchange rates may vary by brand, channel, and location based on a number of factors. Fees and rates subject to change without notice. Subject to applicable taxes (if any).
2 If you’re using a credit card, a card-issuer cash advance fee and associated interest charges may apply. You can avoid these fees by using a debit card or use POLi.