Frequently Asked Questions

Additional WU Services

Paying bills

Send payments directly to participating billers in the United States for your mortgage, auto, credit card, insurance, utility, government bills and more with Western Union’s Bill Payments service.


WU.com or mobile app
Log on to your WU profile and follow the instructions provided on the prompts.
You will need:
• Biller name
• Biller account number
• Amount
In person
Ask the Agent for the To Send Money Form (TSMF) for Bill Payments service.
You will need:
• Company Name (or Code City) 
• Account Number
• Amount
Telephone Money Transfer – US to US
Call 1-800-CALL-CASH (1-800-225-5227) to send money using a credit** or debit card.
You will need:
• Biller name
• Biller account number
• Amount
**Card issuer cash advance fee and associated interest charges may apply. Use a debit card to avoid these fees and charges.