Contact us

If there is something wrong with your transfer, you can:

The Online Dispute Resolution (ODR) offers a simple, efficient, fast, low-cost, and out of-court solution to disputes related to online transfers. For more information go to:


Contact us by phone

For fraud-related concerns or online transactions inquiries

800 7640 or +32 2643 8941 if calling outside the country

English: Daily, 9:00am – 12:00am EET

Polish: Mon-Sat, 9:00am – 9:00pm EET

Swedish/Danish/Norwegian: Daily, 9:00am – 9:00pm EET

Contact us by Mail

Western Union Processing: Iceland
Lithuania UAB
J. Balcikonio Str 3, Vilnius, Lithuania LT-08247