Contact Us Information for France
If there is something wrong with your transfer, you can:
- Contact us at 0800 900 191.
- Send an email to Customer Care
The Online Dispute Resolution (ODR) offers a simple, efficient, fast, low-cost, and out of-court solution to disputes related to online transfers. For more information go to: http://ec.europa.eu/consumers/odr/.
To exercise your privacy rights, please contact Western Union by completing the Individual Rights Request form.
Contact us by phone: For questions about online transfers: 0800 900 191 English/French: Daily, 9:00am – 12:00am EET Turkish: Mon-Sat, 9:00am – 9:00pm EET Chinese: Daily, 8:00am-12am CST
For fraud-related concerns: |
Contact us by mail: |
In case of complaints, we continually strive to find the best resolution for you. If you feel your issue was not resolved, you have the opportunity to file a complaint with the Bankenschlichtung (www.bankenschlichtung.at) |