Contact Us

If you are unsatisfied with your online transaction, you have several options to follow up:

Complete the form below.
Call us at 0800 900 191
Email Customer Care at France.Customer@westernunion.fr

Use Online Dispute Resolution (ODR) - The ODR offers a simple, efficient, fast, low-cost, and out of-court solution to disputes connected to online transactions. Visit http://ec.europa.eu/consumers/odr/.

All options are mandatory unless labelled optional.

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Contact us by phone:

For questions about online transfers:

0800 900 191

(available from 8 a.m. to 11 p.m.)
Outside France, call +32-(0)2 639 7105

For fraud-related concerns:
0 805 980 074

Contact us by mail:

Western Union <France>
Lithuania UAB
J. Balcikonio Str 3, Vilnius, Lithuania LT-0824

In case of complaints, we continually strive to find the best resolution for you. If you feel your issue was not resolved, you can contact the Bankenschlichtung in Austria.

Write to, Wiedner Hauptstraße 63, 1045 Vienna, Austria.

You can also contact your local government office.

Corporate Headquarters
12500 E. Belford Ave
Englewood, CO 80112
USA
+1-720-332-1000

Media Relations
12500 E. Belford Ave
Englewood, CO 80112
USA
+1-720-332-1000 ext.5

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