Frequently Asked Questions

You can usually send any amount you wish. However, for certain dollar amounts and transfers, you may have to provide additional information or documentation.

Find out more about sending money from an Agent location.

You can easily find a nearby Agent location using our online tool.

Agent locations are places where you can transfer money using Western Union. Agent locations may be in supermarkets, grocery stores, check cashers, mailbox centers, drug stores, travel agencies, depots, and other retailers. In some countries, they may be in banks, travel agencies, post offices, airports, train, and bus stations, and currency exchange offices.

You can transfer money anytime at Agent locations during their business hours.

Find a nearby Agent location.

You will find it quick and easy to send money from one of our Agent locations: Fill out the required form and show the Agent clerk your identification card. Give the Agent clerk your payment in cash and sign the receipt.

Find out more about sending money from an Agent location.

Generally, we pay your money transfer with cash but in some cases, payment may be made in the form of a money transfer check or pay out card.

You will need a current government-issued photo ID.