How to receive money with Western Union® in Dominican Republic

No matter where you are in Dominican Republic, receiving money from friends and family is quick and easy. You can have the funds deposited directly into your bank account, you can pick up the cash, or, if you prefer, money can be delivered to your home.

Track a transfer
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Reliable
Your money and personal data are in reliable hands.

Reliable
Your money and personal data are in reliable hands.

Simple and fast
Select the most convenient delivery method for you.

Simple and fast
Select the most convenient delivery method for you.

Trusted worldwide
Join the millions of people around the world who receive money through Western Union®.

Trusted worldwide
Join the millions of people around the world who receive money through Western Union®.

Convenient ways to receive money

  • Bank account1

    At your convenience, your sender can transfer funds directly into your bank account. Receive money quickly, right where you need it.

    Learn more
  • Cash pickup

    If you prefer a cash transfer, it can arrive in minutes2. With many agent locations across Dominican Republic, you can pick up your money near.

    Find locations
  • Home delivery

    When sending money, the sender can choose funds to be delivered to your home. A courier will then deliver the funds to your designated address.

    Learn more in FAQ below

Simple steps for receiving money into a bank account

  • number 1
    Share the following information with your sender:
    • Your bank account details (your name as it appears on your bank account and ID, the bank’s name, the account number, and the branch number).
    • Your address and mobile number. Learn more
  • number 2
    Track your transfer

    Track your money transfer using your 10-digit tracking number (MTCN) in real-time with instant notifications.

  • number 3
    Receive your money

    If you followed the previous steps, simply check your bank account and enjoy your money transfer. It’s that easy!

Easy cash pickup

Check the status of your money transfer using your 10-digit tracking number (MTCN) in our track a transfer tool.

You can pick up money at any agent location in the city selected by the sender. Find locations

Provide the following information at the agent location:

  • Your valid government-issued photo ID.
  • The unique 10-digit tracking number (MTCN). If you don’t have it, ask your sender to share it.
  • The expected money transfer amount.
  • The sender’s full name and country of origin.
Trusted by customers around the world

Western Union makes it easy to send money globally. Senders can transfer funds online, through our app (when it is available), or in person. Enjoy reliable service and many benefits. Tell your sender to use Western Union today!

Frequently asked questions (FAQs)

Can I receive money from Western Union online?

Yes, you can have funds sent directly to your bank account when your sender selects Bank account, as delivery method, during the money transfer.

What do I need to do to receive money at a Western Union agent location?

You will need to find a nearby Western Union agent location and provide the following details:

  • Valid government-issued photo identification
  • 10-digit tracking number (MTCN)
  • Expected amount
  • Sender’s full name, and the country where the transaction was originated

Once you provide this information, you will be able to pick up your money (The information mentioned above may vary depending on the country).

How do I know if a money transfer is ready for pickup?

Use our track a transfer to check the status of the transaction. You will need the sender’s name and the 10-digit transaction tracking number (MTCN), given to the sender.

What documents can I use to pick up money in Dominican Republic?

To pick up money at a Western Union agent location, please present a valid government-issued photo ID, or a foreigner’s document (Passport). Acceptable IDs are subject to the laws and regulations of Dominican Republic.

Can I receive money delivered to my home in the Dominican Republic?

Yes, Western Union offers a home delivery service in the Dominican Republic. When sending money, the sender can choose this option and provide your details, including your phone number, and address. A courier will then deliver the funds to the designated address.

What do I need to do to receive money via home delivery in the Dominican Republic?

To receive money at your home, ensure that the sender provides the information required accurately. Upon delivery, you will need to present your valid government-issued ID to the courier for verification (they may require transaction information too). After confirming your identity, the courier will ask for your signature on the receipt and will provide the funds of the transaction.

How does the home delivery service work?

Once the money transfer is sent, the home delivery courier in Dominican Republic can contact you to confirm your address. The courier will then deliver the funds to your address after verifying your ID and completing the necessary paperwork.

How much does it cost to receive money?

All service fees are paid by the sender. Receiving money is free of charge.

Have more questions about receiving money with Western Union?

Contact our Customer Care team or visit our FAQ page for more information.

Have more questions about receiving money with Western Union?

Contact our Customer Care team or visit our FAQ page for more information.

1 Ten cuidado cuando proporciones la información de tu cuenta bancaria. Los fondos se pagarán al número de cuenta bancaria que indiquen tú o tu remitente. Recuerda lo siguiente: La cuenta del beneficiario debe ser una cuenta de cobro en moneda local.

2 La disponibilidad del servicio y los fondos pueden retrasarse o restringirse debido a ciertos factores, incluidos el servicio seleccionado, la opción de envío, el monto de la transacción, el país de destino, la disponibilidad de la divisa, los requisitos reglamentarios, los requisitos de identificación, las limitaciones de entrega, el horario de atención de la agencia de Western Union y las diferencias de las zonas horarias (a las que nos referimos de forma colectiva como “Restricciones”). Se pueden aplicar restricciones adicionales. Consulta nuestros términos y condiciones para obtener más detalles.