Send money in person at an agent location

When you’d prefer to handle your money transfer in person, we’re nearby to help. We have more than 400 agent locations1 in Switzerland. Our friendly, knowledgeable agents can make your money transfer happen with ease.

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Simple steps for sending money in person

1

Find an agent location

Search for a nearby agent location on WU.com or our app.

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2

Set up your money transfer

At the counter, provide your receiver’s and payment
information or fill in the ‘Send Money’ form.

3

Pay in cash

Give the agent the completed form and the amount you want to send, plus transfer fees2, in cash.

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4

Your money is on its way

Remember to save your receipt and share the tracking number (MTCN) with your receiver.

Send money easily from agent locations in Switzerland.

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Convenient ways to receive money

Sending money in person with Western Union is easy. Choose the service that’s best for you and your receiver.

Frequently Asked Questions about sending money in person

How can I find a Western Union agent location in Switzerland?

You can easily find Western Union agent locations in Switzerland online by clicking here. You can even set up your money transfer on the Western Union® app and pay in cash at a location near you!

How do I send money with the Money in Minutes3 service?

1. Search for an Agent location near you.
2. Complete the Send Money section of the form and choose Cash Pickup and Money in Minutes3.
3. Give the clerk the completed form and the required funds with the transfer fee2 in cash.
4. Save your receipt and share the tracking number (MTCN) with your receiver for pickup

How do I send money with the Save and Send service?

1. Search for an Agent location near you.
2. Complete the Send Money section of the form and choose Cash Pickup and Send and Save.
3. Give the clerk the completed form and the required funds with the transfer fee2 in cash.
4. Save your receipt and share the tracking number (MTCN) with your receiver for pickup

How do I send money to a bank account?

1. Search for an agent location near you.
2. Complete the Send Money section of the form, including your receiver’s bank account information.
3. Give the clerk the completed form and the required funds with the transfer fee2 cash.
4. Save your receipt with the tracking number (MTCN).
5. Depending on the destination, your money will be deposited into your receiver’s bank account within 1 to 3 business days.

How do I send money to a mobile wallet4?

1. Check available destination countries and mobile networks.
2. Search for a participating agent location near you.
3.Complete the Send Money section of the form and choose Mobile Wallet4 Deposit. Include your receiver’s mobile phone number.
4.Give the clerk the completed form and the required funds with the transfer fee2 in cash.
5. Save your receipt with the tracking number (MTCN).

How can I find out if my money transfer has been received?

Any time after the money has been sent, you can check your transfer status online. All you need is your name and the tracking number (MTCN) printed on your receipt.

1 Agent location count valid as of 31 March 2021.

2 Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees, foreign exchange rates and taxes may vary by brand, channel, and location based on a number of factors. Fees and rates subject to change without notice.

3 Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory issues, identification requirements, Agent location hours, differences in time zones, or selection of delayed options. Additional Restrictions may apply. See terms for details.

4 Funds will be paid to receiver’s mWallet account provider for credit to account tied to receiver’s mobile number. Additional third-party charges may apply, including SMS and account over-limit and cash-out fees. Funds availability subject to terms and conditions of service. See Mobile Form for Restrictions.