Send money in person at an agent location

When you’d prefer to handle your money transfer in person, we’re nearby to help. Our friendly, knowledgeable agents can make your money transfer happen with ease.

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We encrypt your transfers

We encrypt your transfers

We are committed to keeping your data secure

We are committed to keeping your data secure

We’ve sent money around the world for over 150 years

We’ve sent money around the world for over 150 years

Simple steps for sending money in person

1

Find an agent location

Search for a nearby agent location on westernunion.com or our app.

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2

Set up your money transfer

At the counter, provide your receiver’s and payment information or fill in the ‘Send Money’ form.

3

Pay in cash

Give the agent the completed form and the amount you want to send, plus transfer fees1, in cash.

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4

Your money is on its way

Remember to save your receipt and share the tracking number (MTCN) with your receiver.

  • 1

    Find an agent location

    Search for a nearby agent location on westernunion.com or our app.

    Instructional-_-Find-you-biller
  • Instructional
    2

    Set up your money transfer

    At the counter, provide your receiver’s and payment information or fill in the ‘Send Money’ form.

  • 3

    Pay in cash

    Give the agent the completed form and the amount you want to send, plus transfer fees1, in cash.

    nstructional-_-send-n-receive
  • Instructional-_-track-transfer
    4

    Your money is on its way

    Remember to save your receipt and share the tracking number (MTCN) with your receiver.

Send money easily from agent locations in Switzerland.

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Convenient ways to receive money

Sending money in person with Western Union is easy. Choose the service that’s best for you and your receiver.

  • Spot _ bank building (1
    Bank account

    Send money directly to your receiver’s bank account.

  • Spot _ hand with dollar bills
    Cash pickup

    Choose the Money in Minutes2 service, or Send and Save service with lower transfer fees1 and pickup after 24 hours.

  • mobile-wallet-notes
    Mobile Wallet3

    If your receiver lives in a country
    where we offer this service, you
    can even send money to their
    mobile phone.

  • Debit or credit card3 

    Send money directly to your receiver’s debit or credit3 card where the service is available. Funds will be paid directly into the bank account associated with receiver’s card.

Frequently Asked Questions about sending money in person

How can I find a Western Union agent location in Switzerland?

You can easily find Western Union agent locations in Switzerland online by clicking here. You can even set up your money transfer on the Western Union® app and pay in cash at a location near you!

How do I send money with the Money in Minutes2 service?

1. Search for an Agent location near you.
2. Complete the Send Money section of the form and choose Cash Pickup and Money in Minutes2.
3. Give the clerk the completed form and the required funds with the transfer fee1 in cash.
4. Save your receipt and share the tracking number (MTCN) with your receiver for pickup

How do I send money with the Save and Send service?

1. Search for an Agent location near you.
2. Complete the Send Money section of the form and choose Cash Pickup and Send and Save.
3. Give the clerk the completed form and the required funds with the transfer fee1 in cash.
4. Save your receipt and share the tracking number (MTCN) with your receiver for pickup

How do I send money to a bank account?

1. Search for an agent location near you.
2. Complete the Send Money section of the form, including your receiver’s bank account information.
3. Give the clerk the completed form and the required funds with the transfer fee1 cash.
4. Save your receipt with the tracking number (MTCN).
5. Depending on the destination, your money will be deposited into your receiver’s bank account within 1 to 3 business days.

How do I send money to a Mobile Wallet3?

1. Check available destination countries and mobile networks.
2. Search for a participating agent location near you.
3.Complete the Send Money section of the form and choose Mobile Wallet3 Deposit. Include your receiver’s mobile phone number.
4.Give the clerk the completed form and the required funds with the transfer fee1 in cash.
5. Save your receipt with the tracking number (MTCN).

How can I find out if my money transfer has been received?

Any time after the money has been sent, you can check your transfer status online. All you need is your name and the tracking number (MTCN) printed on your receipt.

1 Western Union makes money from currency exchange. Fees and rates subject to change without notice.

2 Transfer speed and fund availability may be affected by factors such as service choice, amount, destination, currency, regulations, ID requirements, and system availability of our banking partners. Not available for all transactions. See Terms for details.

3 Additional third-party charges may apply.