Frequently Asked Questions

FAQ / Send money online

Send money online

How do I send money online in Bahrain?

To send money online, please visit or the Western Union app and create a profile. After your profile has been verified, you’ll be able to send money directly to your receiver’s bank account or for a cash pickup at one of our agent locations.

Learn more about how to send money online

How long does it take to send money online?

If your money is needed within minutes1, you can send online using your debit card issued in Bahrain.
Online services are 24/7 all year round. Receivers can pick up cash at Western Union locations worldwide, depending on the hours of operation at that location.

Where can I send money online?

Find all the countries you can send money to by visiting the Western Union website. Sending money within Bahrain is available.

How do I pay for my money transfer online?

You can pay with your Bahrain issued debit card. You will be allowed to use up to 3 different cards.
For more details about online payments, please call the Western Union Customer Care at 80038003, or write an email to

How much can I send online from Bahrain?

Once your identity is verified, you will be able to send online up to 3,650 BHD (Approximately $9,500 USD).

How do I know if my online transfer has been approved?

Your online receipt will show if your transfer has been approved. When the transfer is completed, you’ll get an email with your tracking number (MTCN).

How can I cancel a money transfer after it was sent?

A money transfer can only be cancelled if it has not been collected by the receiver in the destination country or if it hasn’t been deposited in your receiver’s bank account.
If you wish to cancel your online money transfer, please call 24/7 the Western Union Customer Care at 80038003.

Can I get a receipt for my transfer?

A receipt will be sent to your email after the transfer is made. You can also see the details of all your transfers in your profile section on the Bahrain Western Union website, or at your History page on our mobile app.

What is a tracking number (MTCN)?

The tracking number (MTCN) is a unique code assigned to your transfer. Your receiver will need this number when they pick up their money, and it can also be used to track your transfer.

Can’t find what you are looking for?

If you need to get in touch with Western Union, don’t hesitate to contact our Customer Care

1Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory and foreign exchange issues, required receiver action(s), identification requirements, agent location hours, differences in time zones, or selection of delayed options.