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Learn how to send money and FAQ
Western Union AR

How to receive money in Argentina


1. How do I pick up a money transfer?

Here’s how to pick up a money transfer:

  1. Visit an agent location.
  2. Provide the agent with the correct tracking number (MTCN), your sender's full name, the country where the money was sent from and expected amount.
  3. Give the agent the original government-issued ID and its photocopy, along with the tax identification number (CUIL/CUIT/CDI) if you are an Argentinian citizen.
  4. Review and sign the receipt.
  5. The agent will give you the money and a copy of the receipt.

Find out more about receiving money at an agent location.


2. How can I find out if a money transfer is ready for pickup?

To know if your money transfer is ready for pickup or has been paid, just select track transfer from the top of any page at WesternUnion.com, then enter your receiver's name and the tracking number (MTCN).


3. How does Western Union pay out money transfers?

You can receive your money transfer in cash at an agent location, or you can ask your sender to transfer the money directly to your bank account in Argentina. The sender should enter your bank account details (bank name, CBU number and CUIL) at the moment of sending the money.

If you want the money to be transfer directly to your bank account after it has been sent for cash payout, please send an email to depositoacuenta@wu.com indicating your full name, tracking number (MTCN) and your government-issued ID number.

If it is your first time receiving money into your bank account, you will need to complete a one-time registration process to provide additional information by visiting: http://www.pagofacil.com.ar/dtb.


4. How can receivers in Argentina register to receive money into their bank accounts?

If you receive a money transfer directly into your bank account for the first time, you must complete a one-time registration process within 90 days of getting it.

Also, if you receive 2 additional transfers within that 90-day period (a total of 3 transfers), you will need to register before you can pick up the third transfer.

To complete your registration, we will contact you by email within 24 hours after the money transfer was sent, at the email provided by your sender. You will be asked to provide additional information on an online form used for registering transfers.