Provide the sender’s details, including the tracking number (MTCN.)
Present an official photo ID .
Get the money (after the data has been verified).
Do you want the money to come directly to your bank account? Provide the sender with the following information:
Your bank account details * (including bank name, code and account number).
The purpose of the shipment.
Your address and mobile number.
Know where your money transfer is at all times with your tracking number (MTCN).
We’re always happy to help.
Read our FAQs or contact us on:
0800 44 55 (08:00 to 19:00 weekdays)
+373 22 21 02 02 (10:00 to 16:00 Saturday & holidays)
Our team speaks Albanian and English.
*Please use care when providing bank account information. Funds will be paid into the bank account corresponding to account number you provide. The receiver’s account must be a local currency payout account. If you’re sending to a company or an institution, please provide the business’ name, bank account number, bank name, and bank routing number (SwiftBIC).