Contact us
We’re always happy to help.
Check out our
FAQs or contact our Customer Care service.
How to reach us
For answers to your top questions read our FAQs, for further assistance, contact our Customer Care service.
Send us an email to westernunion@uft.al and we’ll be in touch as soon as possible.
Phone
Call Customer Care service toll free on:
0800 44 55 from
8:00 to 19:00 on weekdays
10:00 to 16:00 on Saturdays & holidays
Our team speak Albanian and English.
Agent
Find a nearby Western Union agent location and they’ll be happy to assist you.
Locations for ID verification
To complete your first online money transfer, you need to verify your profile in person.
Once you have registered online, please visit one of the Unioni Financiar Tirana (UFT) locations for a one time in-person verification.
What ID is accepted?
For Albania residents:
- Albania ID card
- Albania passport
For non-residents:
- A government-issued ID card from EU, North Macedonia, Montenegro or Kosovo
- An international passport
Corporate Contact Information
Corporate Headquarters
7001 E. Belleview,
Denver, CO 802 37
+1-720-332-1000*
Media Relations
7001 E. Belleview,
Denver, CO 802 37
+1-720-332-1000* ext. 5