Frequently Asked Questions

Yes, Western Union^® mobile app is available for iOS and Android.

Get the app for free now iOS or Android

With Western Union^® app you can:

• Send money. Verified users can make mobile money transfers, using their online log in details. If you are a new user, you can register directly on the app or at wu.com.
• Calculate fees and rates. Get up-to-date exchange rates and compare fees¹ for Western Union^® services.
• Track a transfer. Find out the status of your transfers with Western Union^® app tracking feature.
• Find an agent location. Get the locations of thousands of Western Union’s agents around the globe.

There’s no fee to download the app or to access the app from your mobile phone. However, mobile data access and call service charges may apply. Please contact your mobile phone network provider for more details.

Please note that Western Union^® money transfer fees¹ will apply if you send money using the mobile app.

You can download Western Union^® mobile app from the App Store for iOS devices and Google Play for Android devices.

Download the app iOS or Android

Customers that have been already verified can use their existing login details to send money with the Western Union^® mobile app.

New customers can register directly on the app in just a few minutes. You will need to verify your profile by presenting your Emirates ID at one of Al Fardan’s Exchange locations in UAE.

Learn more about sending money online.

Simply use your existing online login. New customers can register directly on the app or register for free online on wu.com.

Get the app for free now iOS or Android

Find out more about the Western Union^® app. If you have questions that are not answered here, please contact us or read our FAQ.