Yes, before making your first online transaction, you will need to verify your profile:
After you present your Emirates ID at the nearest Al Fardan Exchange location in UAE, you will receive a confirmation by email. If you need to send money before your verification is completed, please visit a Western Union agent location.
Individuals must present their valid Emirates ID at the nearest Al Fardan Exchange location in UAE. The acceptable identification documents are subject to the Central Bank of United Arab Emirates rules and regulations.
You can find all locations for physical verification here.
Your User ID is your email address.
If you forgot your password, you can click on “Forgot password” option and a new password will be sent to your email.
If you repeatedly entered incorrect details or your profile is locked, please try log in to your profile in 30 minutes or contact WESTERNUNION.COM Customer Service Center toll free number 800 SENDWU or write an email email@example.com
You can change your password on the Profile Overview page after you login. Please select "Edit profile" from the right-side menu and change your password.
For online registration, you can use only one email address. After you verify your email, it cannot be changed.
Please contact WESTERNUNION.COM Customer Service Center toll free number 800 SENDWU or write an email to firstname.lastname@example.org.