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Contact Us

If you have any questions and would like to contact us, please update the details below and one of our Customer Service Representatives will contact you as soon as possible.

To find the nearest Majid Al Futtaim Exchange location to complete your verification process, a full listing is available below.

All fields are required unless labelled optional.

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For United Arab Emirates online transaction inquiries through https://mafexchange.wu.com please contact:

By phone:
800 SENDWU or 800 736398
By e-mail: uae.customer@mafexchange.wu.com.

For United Arab Emirates account based Western Union money transfer inquiries, please contact:

Dubai Islamic Bank
By phone: 04 609 2222

Commercial Bank of Dubai
By phone: 800223

Emirates NBD
By phone: 04 609 2222
For priority banking account holders please call: 800100

For all other Western Union products and services inquiries:

By phone:
800 4851 (local UAE number)

List of locations for physical verification: 

MAJID AL FUTTAIM EXCHANGE LLC Corporate Office

4th Floor, Emirates Development Bank Building, Deira, Dubai
Next to Rihab Rotana Hotel
09:00 A.M. to 18:00 P.M. Sunday to Thursday
How to get there

MAJID AL FUTTAIM EXCHANGE LLC
CITY CENTRE AL SHINDAGHA, Al Ghubaiba Road, Dubai
SHOP NO - 9, opposite - CARREFOUR and next to ETISALAT
09:00 A.M. to 10:00 P.M. Sunday to Wednesday
09:00 A.M. to 12:00 midnight Thursday to Saturday
How to get there

Corporate Contact Information:

Do you have questions about our services?
Contact your nearby Western Union agent location.

Corporate Headquarters
12500 E. Belford Ave
Englewood, CO 80112
USA
+1-720-332-1000

Media Relations
12500 E. Belford Ave
Englewood, CO 80112
USA
+1-720-332-1000 ext.5

We welcome contact from journalists and members of the media.

Corporate:
Dan Diaz
daniel.diaz@westernunion.com
+1-720-332-5564
Brad Jones
bradley.jones@westernunion.com
+1-720-332-1262

Americas & Europe:
Pia DeLima
pialeone.delima@westernunion.com
+1-954-378-4126

Middle East, Africa, Asia Pacific, Eastern Europe & CIS:
Ingrid Sahu
ingrid.sahu@westernunion.com
+971-443-73656

Western Union Business Solutions:
Dan Diaz
daniel.diaz@westernunion.com
+1-720-332-5564

Marketing and Advertising Inquiries:
Andrea Martinez
andrea.martinez@westernunion.com
+1-720-332-4451