Frequently Asked Questions

Western Union agents in Thailand provide options to send money online. Our bank partners Bank Of Ayudhya and Krung Thai Bank have integrated Western Union into their online services. ATM services are offered by: Thanachart Bank, Bank Of Ayudhya, Krung Thai Bank.

If you want to send money online, you will need to pre-register online at one of the bank partners websites – Bank Of Ayudhya and Krung Thai Bank. After you are successfully registered, you will get a confirmation from the agent and will be able to make a money transfer online. If you are already registered, you will need to log in to your account, look for WU money transfer services, enter receiver’s name, select sending currency, specify amount and select transfer purpose.
Our agents that offers online money service: Bank Of Ayudhya
Krung Thai Bank

If you want to use ATM service, you will need to pre-register at one of our bank agent’s location. In pre-registration form you can create list of receiver’s name and countries. After you are successfully registered, you will get a confirmation from the agent and will be able to make a money transfer on ATMS. ATMs are available 24/7.

If you have an active account with one of Western Union’s participating bank agents that offer ATM service, just visit the nearest ATM, insert your card, look for the WU money transfer services, Choose receiver’s name from the list, specify amount and select transfer purpose.

Our agent that offers ATM money service:

Thanachart Bank
Bank Of Ayudhya
Krung Thai Bank

If you want to send money on your mobile phone, you will need to pre-register online with our agent. After you are successfully registered, you will get a confirmation from the agent and will be able to make a money transfer with on our bank agent’s mobile application.

Sending limits are determined by your bank.

Your online bank or ATM receipt will show whether your transfer has been approved.

A sender may request cancellation of a money transfer only if it has not been collected by a receiver in the destination country.
If you wish to cancel your money transfer sent via Omni Channel, please approach the respective agent.