Frequently Asked Questions

Yes, the Western Union^® mobile app is available for Android and iOS in Togo.

With Western Union^® app you can:

• Send money: Verified users can proceed to mobile money transfers using their online log in details. If you are a new user, you can register directly on the app or at wu.com.
• Calculate fees and rates: Get up-to-date exchange rates and compare fees³ for Western Union^® services.
• Track a transfer: Find out the status of your transfers wit Western Union^® tracking app feature
• Find an agent location: Get the locations for thousands of Western Union’s agents around the globe.

There’s no fee to download the app or to access the app from your mobile phone. But mobile phone data access and calling charges may apply. Please contact your mobile phone network provider for details.

Please note that  Western Union^® money transfer fees³ will apply if you send money using the mobile app.

To download the Western Union® mobile app, go to Google Play for Android devices or to the App Store for iOS devices.

Download the app

Google Play
App Store

Customers who have already been verified can send money with the Western Union^® mobile app.

If you’re a new customer, you can register and verify your profile on our app in just a few minutes. Learn more about sending money online.

To access My Profile in the mobile app:

1. Log into our mobile app.
2. Navigate to the My Profile section from the main menu.