Verifying your identity in the Netherlands

Verify your ID following our seamless identification process and increase send limits on your future money transfers.


Why do I need to verify my identity?

We’d like to verify your identity to get to know you and your needs. This will allow us to serve you better. If you want to send more than 1.000 EUR, we will need to verify your identity.

At Western Union we put your safety first and strive to do all it takes to prevent fraud or any illegal activities. ID verification is an important industry standard that we follow to allow you to freely and reliably transfer with Western Union.


Accepted forms of ID in the Netherlands


EU/EAA ID card (Front and back)

Driving License issued by Netherlands.

Verifying your profile with IDIN (eID)

  1. Go to your profile and choose Start verification in your profile overview. You can also choose I want to send money regularly on the review page of your money transfer to start the process.

  2. Choose a bank where your details will be authenticated.

  3. Confirm your details and click Continue to start authentication.
    If authentication was successful, your account will be verified immediately. If it’s failed, select Verify by letter.

    Save time by making sure your documents are clear and easy to read before sending them.

Verifying your profile by mail

Once you start the verification process in your profile page and receive an email from us, prepare a copy of an accepted form of your ID. Make sure your picture, signature, birthdate, and expiry date are clearly visible.

Send the copy of your identification as PDFs or JPGs by email at

You can also send us copies of your documents via regular mail:
Western Union Processing Lithuania, UAB
Online and Prepaid Customer Identification Unit
Balcikonio str. 9C
LT-08247 Vilnius

Verification may take several days. When it is complete, we will email you.

Verification may take several days. When it is complete, we will email you.