1. Your full name.
2. Your bank account details1
3. The purpose of remittance
4. Your address and mobile number.
You can pick up money at any participating Agent location in the city selected by the Sender. Be sure to check the status of your money transfer using the MTCN number to be sure it is ready to pick up.
Find the nearest location that’s open before stepping out to pick up cash.
Show a government-issued photo ID and get your money once your details have been verified.
In general, a valid national ID or passport is acceptable. But it can differ from country to country. To avoid repeat visits, confirm the specific requirement with your agent location before leaving home.
Log in online to your bank account if you are with one of our partner banks.
Enter your sender’s details and the tracking number (MTCN), then select your transfer.
Select the account you want to deposit the money in. A receipt will appear showing if your transfer has been completed.
1. Visit an Agent Location:
Use our online Agent locator to find a location near you
2. Complete the To Receive Money Form at the Agent Location
3. Present ID and Form to the Agent Clerk
4. Receive the Money
1 Please use care when providing bank account information. Funds will be paid into the bank account corresponding to the account number you provide. The receiver’s account must be a local currency payout account.