How to receive money with Western Union in Luxembourg

Receive a money transfer from abroad quickly and conveniently, no matter where you are in Luxembourg. Get funds straight into your bank account, or in cash at an agent location.

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Safe and secure
Your money and personal data are in safe hands

Safe and secure
Your money and personal data are in safe hands

Simple and fast
Choose a way to receive money that’s convenient for you

Simple and fast
Choose a way to receive money that’s convenient for you

Trusted worldwide
Join the millions of people around the world who receive money through Western Union

Trusted worldwide
Join the millions of people around the world who receive money through Western Union

Convenient ways to receive money

Simple steps for receiving money at agent location

1

Choose an agent location

Find and visit your nearest Western Union agent location in Luxembourg.

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2

Provide money transfer details

Specify money transfer details to the agent, including sender’s name, country and the sent amount.

3

Show your ID

Show your valid personal ID and 10-digit Money Transfer Control Number(MTCN) to the agent.

 

4

Collect the money

The agent will pay out the money and give you a copy of a receipt.

Reasons to choose Western Union®

Choose how you receive

You can pickup a money transfer in cash or get it directly in your bank account.

Track your money transfer

With real-time tracking and instant notifications, you can follow your money from the moment it’s sent. Use your unique tracking number (MTCN) with our transfer tracker.

Receive in a bank account

Your sender only needs a few basic details about you to start sending you money.

Receive money in minutes1

Receive money from abroad in a matter of minutes depending on the payment and receipt methods.

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Relied on by customers around the world

As a global leader in cross-border, cross-currency money movement, Western Union aims to help grow economies and create a better world. Billions of accounts worldwide can receive funds online, with our app or in person. So, go ahead: tell your sender to transfer money with us and enjoy ease of use, reliable service and all other benefits we have to offer.

Encryption to help protect your transfers

We’re committed to keeping your data secure

Money transfers at your fingertips with our app

Track your money transfer in real time.

Find an agent location nearby.

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Rating as of 6 November 2025.

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4.4 /5

Rating as of 6 November 2025.

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Frequently Asked Questions about receiving money

Can you receive money from Western Union online?

Yes, you can have funds sent directly to your bank account when your sender selects ‘Bank account’ during the money transfer.

How do I receive money from Western Union at an agent location?
  1. At the agent location provide your ID, the MTCN, expected amount, sender’s country and full name.
  2. Collect your money and the receipt.
What do I need to pick up cash at an agent location?

Please have these on hand:

  • The sender’s full name (first, middle, and last name)
  • The country where the money was sent from
  • The approximate amount that was sent
  • The unique number of the money transfer (MTCN)
  • Your government-issued identification document(s) as required
How can I find out if a money transfer is ready for me to pick up?

Go to our website or app and select ‘Track transfer’. You’ll need the name of the person who sent you the money and the tracking number (MTCN).

Have more questions about receiving money with Western Union?

Contact our Customer Care team or visit our FAQ page for more information.

1 Transfer speed and fund availability may be affected by factors such as service choice, amount, destination, currency, regulations, ID requirements, and system availability of our banking partners. Not available for all transactions. See Terms for details.