Frequently Asked Questions

Western Union® mobile app

How can I send money using the mobile app?

If you already have been verified, you can use your existing profile to send money through the mobile app in the same as at wu.com.

If you are a new user, you can register on the app in just a few minutes. You will need to verify your email and will need to present one of the following types of IDs at a Jordan Kuwait Bank location: civil national ID card, military card, passport (with a valid labor card or visa when applicable), Syrian refugee card (issued by the Jordan Ministry of Interior Affairs).

Learn more on how to verify your profile.

You can download the app from the App Store (iOS) and from Google Play (Android).

How do I get the mobile app in Jordan?

You can download the app from the App Store (iOS) and from Google Play (Android).

What services can I access with the mobile app in Jordan?

With yourmobile app you can:
  • Send money: Verified users can send money using their online profile. If you are a new user, you can register directly on the app or at wu.com.
  • Calculate amounts: Get up-to-date exchange rates and compare fees for Western Union services.
  • Track a transfer:Find out the status of your transfers.
  • Find an agent location: Find the locations for thousands of Western Unions agents around the globe.

Does Western Union Jordan have a mobile app?

Yes, and it’s available for iOS and Android.

Does it cost anything to use the mobile app in Jordan?

There’s no fee to download the app or to access the app from your mobile phone. But phone data access and calling charges will apply. Please contact your service provider for more details.