The My WU loyalty program lets you earn reward points when you send money with Western Union. You can redeem the My WU points to get transfer fee discounts1 on your future transfers.
The My WU loyalty program is free, easy to use, and helps you save money. You can register on westernunion.com or our mobile app.
To sign up for the My WU loyalty program, please do the following:
If you don’t have a profile with us, please do the following:
Once you’ve registered, we’ll assign you a My WU number. Your reward points will be automatically added to your profile after every transfer.
You can also enroll by visiting an agent location.
With a My WU membership you can enjoy the following:
You earn 5 My WU points every time you send money. The more transfers you make, the more reward points you earn. You can redeem the points for transfer fee discounts1 on your future money transfers.
You can redeem the My WU points for a discounted1 transfer fee on your future money transfers simply by doing the following:
On our website and app:
The discount1 will be automatically applied to your next qualifying transfer.
While sending money online:
The discount will be applied to your transfer fee.
Via the My WU portal:
The discount will be applied automatically to your next qualifying transfer.
On successful redemption, you’ll see the following message on your transfer summary: Promo code has been applied to your transfer. The My WU discount amount will be visible as Promo in the transfer summary.
You can use your My WU points for up to 2 years from the issue date.
Yes, you can merge two or more My WU numbers into one. After you link them, we’ll assign you a new, unified My WU number.
To link your My WU numbers, follow these steps:
It may take up to 48 hours to get your My WU numbers linked and reflect the new total My WU balance. Until then, please use any of your existing My WU numbers.
Note: You can also link your retail and digital My WU numbers.
If you need to get in touch with Western Union, don’t hesitate to contact our Customer Care
1 Fee reductions apply only to the Western Union® transfer fee for a single Western Union Money Transfer® or Quick Collect® transaction. Excludes all other services, including without limitation, online bill payments, and money transfers via social/chat applications. Points used will not be reversible and if amount of transfer fee is less than redeemed discount, no cash, credit or refund will be provided. Western Union reserves the right to offer promotional discounts that cannot be combined with My WU® fee reductions.
Services may be provided by Western Union Financial Services, Inc. NMLS# 906983 and/or Western Union International Services, LLC NMLS# 906985. See terms and conditions for details.