Frequently Asked Questions

 

Online consumer identification process

Why does my identity need to be verified by Western Union?

How long will it take to have my identity verified?

 

Why does my identity need to be verified by Western Union?

If you want to send more than 999 EUR within a 12-month period, we will need to verify your identity.

After that is finished, your send limit will increase to 5,000 EUR within a 3-day period.

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How long will it take to have my identity verified?

Verification may take several days. When it is complete, we will email you. 

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