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Contact Us

If you are unsatisfied with your online transaction, you have several options to follow up:

  • Complete the form below.
  • Call us at 1 800 812 333
  • Email Customer Care at ireland.customer@westernunion.ie

Use Online Dispute Resolution (ODR) - The ODR offers a simple, efficient, fast, low-cost, and out of-court solution to disputes connected to online transactions. Visit http://ec.europa.eu/consumers/odr/.

 

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Contact us by phone

For fraud-related concerns
1 800 812 333
For online transactions inquiries
1 800 654 238 or +32 (0) 2 639 7104
(available from 7 a.m. to 10 p.m.)
 
For all other customer inquiries or concerns
1 800 395 395 (available from 7 a.m. to 10 p.m.)

Contact us by Mail

Western Union Internet Ireland
PO Box 8252
LONDON United Kingdom
W6 0BX
 
Corporate Headquarters
12500 E. Belford Ave
Englewood, CO 80112
USA
 +1-720-332-1000
Media Relations
12500 E. Belford Ave
Englewood, CO 80112
USA
+1-720-332-1000 ext.5