Announcing the launch of WUSM Shop!

Now, My WUSM members have a new way to earn rewards while shopping for their favorite brands. Not a My WU member? No problem! Membership is free, register below.

  • Shop at over 12,000 online stores.
  • Get exclusive deals from top brands.
  • Send gifts across the globe.
  • Earn up to 30% cash back3.


Already a My WU member?
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Here's how the My WUSM program rewards you

Sign up for free!

Explore the exciting world of the My WU membership program – it’s rewarding and free.

Explore rewards

How to redeem

Online with
  1. Visit
  2. Sign in with your profile credentials.
  3. Choose “My WU Rewards” from the main menu.
  4. Click on “Redeem Rewards”.
  5. Choose your reward.
On the My WU portal
  1. Sign on with either your credentials or your My WU information.
  2. Navigate to the Rewards section of the page.
  3. Choose a reward you would like to redeem.
  4. Click “Redeem now”.
In the app
  1. Download the Western Union app to your mobile phone.
  2. Log in with your Western Union credentials.
  3. Select “My WU” from the menu.
  4. Tap “Redeem Points”.
Via text4

No smartphone? No problem. You can redeem your rewards via text4.


Send a text4 to 31016 with your My WU number and one of the following keywords:

BAL, SOLDE – To check your My WU points balance

25% – For a 25% discount

50% – For a 50% discount

Your transfer fee discount2 will apply automatically to your next qualifying money transfer.

Standard messaging and/or data rates may apply.

Redeem on the My WU Portal
  1. Once you accrue €20 in your wallet, you will be eligible to withdraw cash back.
  2. Click on “Withdraw cash back” button.
  3. Specify the amount you want to withdraw.
  4. Click “Withdraw”.
  5. Pick up your cash at a WU agent location.
Frequently asked questions

Get your My WU program questions answered and learn how to make the most of your My WU program membership.

Need more help regarding rewards?

International money transfer services at your fingertips

Send money instantly or start a transfer and pay at an agent location.
Track your money transfer in real time.
Send again quickly to friends and family.
Learn more

Rating as of 5 July 2021.

1 Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees, foreign exchange rates, and taxes may vary by brand, channel, and location based on a number of factors. Fees and rates subject to change without notice.

2 Fee reductions apply only to the Western Union® transfer fee for a single Western Union Money Transfer® or Quick Collect® transaction. Excludes all other services, including without limitation, online bill payments, and money transfers via social/chat applications. Points used will not be reversible and if amount of transfer fee is less than redeemed discount, no cash, credit or refund will be provided. Western Union reserves the right to offer promotional discounts that cannot be combined with My WU® fee reductions.

3 Subject to WU Shop Terms and Conditions