Faster online money service and $0 CLP transfer fee*!

Download the app and try our new “Khipu” transfer method with direct online payments and faster deliveries.

Be informed. Be aware. Protect yourself from fraud

An app that lets you do it all

Track your transfer

Easily track your transfer on our app using your tracking number (MTCN) and get notified when your recipient collects the funds.


Easily view fees and exchange rates1

Check fees and exchange rates instantly and on the go from wherever you are.

Send again quickly

Save your receiver’s information for quick repeat sending.


Added security and peace of mind

Added security and peace of mind

Fingerprint scanning

Get started in seconds with one-touch fingerprint login.

Transfer tracking

See the status of your money transfer on our app with the MTCN.

Encrypted transfers

We use encryption to help protect your money transfers.

Easy to send, simple to receive

With the Western Union® app for mobile money transfers, you can choose how your receiver will get the funds.

More reasons to love the Western Union® app

Save time at the counter. Start your money transfer on our app and pay in cash at a participating agent location.

It’s free. Download our money transfer app now for free.


Need to send money regularly?

Move money with greater ease. With the Western Union® app, you can send money anytime and on the go.

Send money online
Your receivers can pick up cash or receive a bank deposit.

Easy resend
Resend in just a few taps.

Instant estimates
Check your fees and exchange rates2.

Touch ID
Be ready to go in seconds.

Pay the way you want
With your bank account or in cash at an agent location.

Track transfer
See all your transfers at a glance.


Rating as of March 9, 2022

Frequently Asked Questions about the Western Union® mobile app

How do I get the Western Union® mobile app?

You can download the money transfer app from the Apple App Store for iOS or Google Play for Android devices.

Download on the App Store

Get it on Google Play

How do I send money with the Western Union® mobile app?

1. If you already have the Western Union® app, log in with Touch ID or your credentials. If you don’t have our app yet, simply download it on the Apple App Store or Google Play Store. New users can follow the steps to sign up and register a profile.
2. Start a transfer by entering the destination country and the amount you would like to send. Choose the payout method that works for you: directly to a bank account, for cash pickup or to a mobile wallet3 based on your receiver’s country. Enter your receiver’s details.
3. Pay for your money transfer via credit/Visa debit card2 or with your bank account.
4. We will provide the tracking number for your transaction (MTCN). Share this number with your receiver to track the funds. If sending to a mobile wallet, you and your receiver will get a confirmation alert via text notification when the money is delivered.

Can I start a money transfer in the Western Union® app and pay in person?

Yes, save time at the counter by starting your money transfer on the Western Union® app or online and paying in cash at a participating agent location. When you begin a money transfer on the app, you will be provided with the option to pay in cash at an agent location.

Can I pay in cash even if I use the Western Union® app to send money?

Yes, you can save time at the counter by starting your money transfer on our app or online and paying in cash at a participating agent location. When you begin a money transfer on the app, you will be provided the option to pay in cash at an agent location.

Are money transfer apps safe?

Western Union is PCI DSS compliant and committed to keeping your data and payments secure. We use a variety of techniques to protect the confidentiality of your personal information, including SSL technology.

You can learn more in our Privacy Policy.

A few reasons to send money with us

Peace of mind

Keep track of transactions with tracking numbers (MTCN)


Send money around the corner or around the world


We’ve been moving money for over 145 year and with more than 500,000 agent locations.

Need help?

Visit our FAQs or just get in touch.

Our Customer Care team is ready to support you by email, including digital transfers: Or by phone at:

+56 2 3214 9898.

You can also contact our Agents in Chile by phone or email:

600 200 102

800 802 727

1 Western Union also makes money from currency exchange outside Argentina. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees, foreign exchange rates and taxes may vary by brand, channel, and location based on a number of factors. Fees and rates are subject to change without notice.

2 Network data as of 30 June 2019.

3 FX gains apply. Valid until 31/05/2023, online with our app and using “bank transfer” as payment option.

*Valid for the first transfer for cash pickup and paying via bank transfer (Khipu) through the app or website. Exchange rate gains apply.