You can now send money to Nequi wallet with Western Union!

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What information do you need to send directly to Nequi wallet?

✓ Beneficiary’s full name (as registered on Nequi wallet)

✓ Telephone number associated with the Nequi´s wallet.

nequi-noification

Ensure that your beneficiary is affiliated to Nequi wallet.

  • The first time your beneficiary receives a remittance in their wallet, they will receive an SMS indicating the following:
  • Once in the Nequi App, the beneficiary must fill out the form once to activate automatic deposits and be able to receive remittances in the wallet.

Important:

  • Your beneficiary has only 3 days to register on Nequi and enable the option to receive remittances; otherwise, the transaction will be canceled and refunded.
  • The names and surnames registered in the transfer must match those of the Nequi wallet owner.

Need help?

Need help?

Visit our FAQs or just get in touch.

Our Customer Care team is ready to support you by phone at: +56 2 3214 9898.

If you sent or received money at one of our authorized agents, you can contact their customer service channels directly:

CHILEXPRESS

+56 9 5783 2060 contact only through WhatsApp

CIS

servicioalcliente_cl@cislatam.com

800 802 727

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