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| To File a complaint, please contact Western Union Customer Service before contacting your jurisdiction with a complaint. Listed below are several ways to contact Western Union Customer Service
After first contacting Western Union Financial Services, Inc., if you still have an unresolved complaint regarding the company's money transmission services, please click on the jurisdiction link below and direct your complaint to the appropriate contact. |
Alabama Customers:
Online:
http://www.ago.state.al.us/Page-Consumer- Protection
Hotline:
1-800-392-5658
Telephone Number:
334-242-7335
In Person or U.S. Mail:
Office of Alabama Attorney General Luther Strange
Consumer Protection Section Post Office
Box 300152
Montgomery, Alabama 36130
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Alaska Customers:
Online:
http://www.law.state.ak.us/department/civil/consumer/cp_compl aint.html
By Phone:
907-465-2133
By Mail:
Office of the Attorney General
1031 W. 4th Ave, Suite 200
Anchorage, AK 99501-5903
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Arizona Customers:
Online:
http://www.azag.gov/consumer/complaintformintro.html
Hotline:
1-800-352-8431
Telephone Number:
602-542-5763
In Person or U.S. Mail:
OFFICE OF THE ATTORNEY GENERAL
Consumer Information and Complaints
1275 W. Washington
Phoenix, Arizona 85007-2926
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Arkansas Customers:
Online:
http://www.arkansasag.gov/consumers_consumer_complaints.html
Hotline:
1-800-482-8982
Telephone Number:
501-682-2341
In Person or U.S. Mail:
Office of the Attorney General
Consumer Protection Division 200 Tower Building
323 Center Street
Little Rock, AR 72201-2610
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California Customers:
Online:
http://www.dca.ca.gov/consumer/complaints.shtml
Hotline:
1-800-952-5210
Telephone Number:
800-952-5210
In Person or U.S. Mail:
Department of Consumer Affairs
1625 N. Market Blvd., S300
Sacramento, CA 95834
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Colorado Customers:
Online:
https://www.coloradoattorneygeneral. gov/departments/consumer_protection/file_consumer_complaint
Hotline:
1-800-222-4444
Telephone Number:
303-866-4500
In Person or U.S. Mail:
Colorado Department of Law
1525 Sherman St.
Denver, Colorado 80203
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Connecticut Customers:
Online:
http://www.ct.gov/dcp/cwp/view.asp?a=1629&q=274414
Hotline:
1-800-842-2649
Telephone Number:
860-713-6100
In Person or U.S. Mail:
STATE OF CONNECTICUT
DEPARTMENT OF CONSUMER PROTECTION
165 Capitol Avenue
Hartford, CT 06106
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Delaware Customers:
Online:
http://www.ct.gov/dcp/cwp/view.asp? a=1629&q=274414
Hotline:
1-800-220-5424
Telephone Number:
302-577-8600
In Person or U.S. Mail:
Delaware Department of Justice Consumer Protection Division
Carvel State Office Bldg.
820 N. French St.
Wilmington, DE 19801
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District of Columbia Customers:
Online:
http://www.ct.gov/dcp/cwp/view.asp? a=1629&q=274414
Hotline:
202-442-9828
Telephone Number:
202-442-9828
In Person or U.S. Mail:
Department of Consumer and Regulatory Affairs
1100 4th Street SW
Washington, DC 20024
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Florida Customers:
Online:
http://www.flofr.com/Consumer/Complaints.aspx
Hotline:
800-848-3792
Telephone Number:
850-410-9805
In Person or U.S. Mail:
Consumer Assistance Group
200 E. Gaines Street
Tallahassee, FL 32399-0371
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Georgia Customers:
Online:
http://consumer.georgia.gov/
Hotline:
1-800-869-1123
Telephone Number:
404-651-8600
In Person or U.S. Mail:
GEORGIA GOVERNOR'S OFFICE OF CONSUMER PROTECTION
2 MARTIN LUTHER KING, JR. DRIVE SE, SUITE 356
ATLANTA, GEORGIA 30334-9077
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Guam Customers:
Online:
http://www.guamattorneygeneral.com/faqs/consumer_faqs.html
Telephone Number:
671-475-3324
In Person or U.S. Mail:
Attorney General of Guam
287 West O'Brien Drive
Hagatna, Guam 96910
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Hawaii Customers:
Online:
http://hawaii.gov/dcca/ocp/consumer_complaint
Hotline:
1-800-468-4644
Telephone Number:
808-586-2630
In Person or U.S. Mail:
OFFICE OF CONSUMER PROTECTION DEPARTMENT OF COMMERCE AND CONSUMER AFFAIRS
235 SOUTH BERETANIA STREET, ROOM 801
HONOLULU, HAWAII 96813-2419
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Idaho Customers:
Online:
http://www.ag.idaho.gov/consumerProtection/forms/Comp laintFormInformation.html
Hotline:
1-800-432-3545
Telephone Number:
208-334-2424
In Person or U.S. Mail:
Office of the Attorney General Consumer Protection Division
954 W. Jefferson, 2nd Floor
P.O. Box 83720
Boise, ID 83720-0010
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Illinois Customers:
Online:
http://www.illinoisattorneygeneral.gov/consumers/
Hotline:
1-800-243-0618
Telephone Number:
217-782-1090
In Person or U.S. Mail:
Illinois Attorney General Consumer Fraud Bureau
500 South Second Street
Springfield, IL 62706
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Indiana Customers:
Online:
http://www.indianaconsumer.com/filecomplaint.asp
Hotline:
1-800-382-5516
Telephone Number:
317-232-6330
In Person or U.S. Mail:
Consumer Protection Division Office of the Indiana Attorney General
302 W. Washington St., 5th Floor
Indianapolis, IN 46204
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Iowa Customers:
Online:
http://www.iowa.gov/government/ag/protecting_consumers/index.html<
Hotline:
1-888-777-4590
Telephone Number:
515-281-5926
In Person or U.S. Mail:
Iowa Attorney General Consumer Protection Division
1305 E. Walnut Street
Des Moines, IA 50319
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Kansas Customers:
Online:
http://www.iowa.gov/government/ag/protecting_consumers/index.html
Hotline:
1-800-432-2310
Telephone Number:
785 296-3751
In Person or U.S. Mail:
CONSUMER PROTECTION DIVISION
120 SW 10TH STREET, SUITE 430
TOPEKA, KANSAS 66612-1597
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Kentucky Customers:
Online:
http://ag.ky.gov/civil/consumerprotection/complaints/
Hotline:
1-888-432-9257
Telephone Number:
502 696-5389
In Person or U.S. Mail:
Consumer Protection Division
1024 Capital Center Drive
Frankfort, KY 40601
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Louisiana Customers:
Online:
http://www.ag.louisiana.gov/Article.aspx?articleID=36&catID=15
Hotline:
1-800-351-4889
Telephone Number:
225-326-6465
In Person or U.S. Mail:
Office of the Attorney General Consumer Protection Section
P.O. Box 94005
Baton Rouge, LA 70804-9005
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Maine Customers:
Online:
http://www.maine.gov/ag/consumer/complaints/index.shtml
Hotline:
1-800-436-2131
Telephone Number:
207-626-8849
In Person or U.S. Mail:
Attorney General's Consumer Information and Mediation Service
6 State House Station
Augusta, Maine 04333
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Maine Customers:
Online:
http://www.maine.gov/ag/consumer/complaints/index.shtml
Hotline:
1-800-436-2131
Telephone Number:
207-626-8849
In Person or U.S. Mail:
Attorney General's Consumer Information and Mediation Service
6 State House Station
Augusta, Maine 04333
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Maryland Customers:
Online:
http://www.oag.state.md.us/Consumer/complaint.htm
Hotline:
1-888-743-0023
Telephone Number:
410-528-8662
In Person or U.S. Mail:
Consumer Protection Division
200 Saint Paul Place
Baltimore, Maryland 21202
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Massachusetts Customers:
Online:
http://www.mass.gov/ago/consumer- resources/consumer-assistance/consumer-complaint.html
Hotline:
617-727-8400
Telephone Number:
617-727-8400
In Person or U.S. Mail:
Office of the Attorney General
Public Inquiry & Assistance Center PIAC
One Ashburton Place
Boston, MA 02108
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Michigan Customers:
Online:
http://www.michigan.gov/ag/0,4534,7-164-17331-42077--,00.html
Hotline:
1-877-765-8388
Telephone Number:
517-373-1140
In Person or U.S. Mail:
Consumer Protection Division
P.O. Box 30213
Lansing, MI 48909-7713
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Minnesota Customers:
Online:
http://www.ag.state.mn.us/consumer/complaint.asp
Hotline:
1-800-657-3787
Telephone Number:
651 296-3353
In Person or U.S. Mail:
Office of Minnesota Attorney General
1400 Bremer Tower
445 Minnesota Street
St. Paul, MN 55101
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Mississippi Customers:
Online:
http://www.ago.state.ms.us/index.php/sections/consumer/complaints
Hotline:
1-800-281-4418
Telephone Number:
601-359-4230
In Person or U.S. Mail:
Consumer Protection Division Office of the Attorney General
P.O. Box 22947
Jackson, Mississippi 39225-2947
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Montana Customers:
Online:
http://www.doj.mt.gov/consumer/consumercomplaint.asp
Hotline:
1-800-481-6896
Telephone Number:
406 444-4500
In Person or U.S. Mail:
Montana Department of Justice Office of Consumer Protection
2225 11th Ave.
P.O. Box 200151
Helena, MT 59620-0141
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Nebraska Customers:
Online:
http://www.ago.ne.gov/complaint
Hotline:
1-800-727-6432
Telephone Number:
402-471-2682
In Person or U.S. Mail:
Office of the Attorney General
2115 State Capitol
Lincoln, NE 68509
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Nevada Customers:
Online:
http://ag.state.nv.us/about/complaints/complaints.html
Telephone Number:
702-486-3132
In Person or U.S. Mail:
Office of the Attorney General
555 E. Washington Avenue, Suite #3900
Las Vegas, NV 89101
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New Hampshire Customers:
Online:
http://doj.nh.gov/consumer/complaints/index.htm
Hotline:
1-888-468-4454
Telephone Number:
603-271-3641
In Person or U.S. Mail:
OFFICE OF THE ATTORNEY GENERAL CONSUMER PROTECTION AND ANTITRUST BUREAU
33 CAPITOL STREET
CONCORD, NEW HAMPSHIRE 03301
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New Jersey Customers:
Online:
http://www.njconsumeraffairs.gov/ocp/
Telephone Number:
973-504-6200
In Person or U.S. Mail:
Division of Consumer Affairs Office of Consumer Protection
Regulated Business Section
P.O. Box 45028
Newark, New Jersey 07101
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New Mexico Customers:
Online:
http://www.nmag.gov/office/Divisions/CP/Default.aspx
Hotline:
1-800-678-1508
Telephone Number:
505-827-6060
In Person or U.S. Mail:
ATTORNEY GENERAL GARY K. KING Procurador General del Estado Gary K. King
Consumer Protection Division/División de Protección al Consumidor
P.O. Drawer 1508, Santa Fe, NM 87504
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New York Customers:
Online:
http://www.ag.ny.gov/bureaus/consumer_frauds/filing_a_ consumer_complaint.html
Hotline:
1-800-771-7755
Telephone Number:
212-416-8345
In Person or U.S. Mail:
ATTORNEY GENERAL ERIC T. SCHNEIDERMAN
OFFICE OF THE ATTORNEY GENERAL BUREAU OF CONSUMER FRAUDS AND PROTECTION
120 Broadway, 3rd Floor New York, NY
10271-0332
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North Carolina Customers:
Online:
http://www.ncdoj.gov/getdoc/fdbee1c7- c2a9-4f67-91b2-bb50beea1c0a/2-2-12-File-a-Complaint.aspx
Hotline:
1-877-560-7226
Telephone Number:
919-716-6000
In Person or U.S. Mail:
Department of Justice
9001 Mail Service Center
Raleigh, NC 27699-9001
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North Dakota Customers:
Online:
http://www.ag.nd.gov/cpat/CPAT.htm
Hotline:
1-800-472-2600
Telephone Number:
701-328-3404
In Person or U.S. Mail:
Consumer Protection and Antitrust Office of Attorney General
Gateway Professional Center
1050 E Interstate Avenue Suite 200
Bismarck ND 58503-5574
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Ohio Customers:
Online:
http://www.ohioattorneygeneral.gov/Consumers.aspx/?from=nav
Hotline:
1-800-282-0515
Telephone Number:
614-466-4986
In Person or U.S. Mail:
Consumer Protection Section
30 E. Broad St., 14th floor
Columbus, OH 43215-3400
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Oklahoma Customers:
Online:
http://www.oag.state.ok.us/oagweb.nsf/ccomp.html
Telephone Number:
405-521-3921
In Person or U.S. Mail:
Office of Attorney General Public Protection Unit
Attn: Investigative Analyst
313 NE 21st Street
Oklahoma City, OK 73105
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Oregon Customers:
Online:
http://www.doj.state.or.us/finfraud/
Hotline:
1-877-877-9392
Telephone Number:
503-229-5576
In Person or U.S. Mail:
Financial Fraud/Consumer Protection Section
1162 Court St. NE
Salem, OR 97301-4096
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Pennslyvania Customers:
Online:
http://www.attorneygeneral.gov/complaints.aspx?id=451
Hotline:
1-800-441-2555
Telephone Number:
717-787-3391
In Person or U.S. Mail:
Office of Attorney General
Bureau of Consumer Protection
14th Floor, Strawberry Square
Harrisburg, PA 17120
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Puerto Rico Customers:
Online:
http://www.ocif.gobierno.pr/querellas_eng.html
Hotline:
1-800-981-7711
Telephone Number:
787-723-8445
In Person or U.S. Mail:
Office of the Commissioner of Financial Institutions
Complaints Division
Edif. Centro Europa-Suite 600, 1492 Ave.
Ponce de León Stop 22, San Juan, PR 00907
PO Box 11855, San Juan, Puerto Rico 00910-3855
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Rhode Island Customers:
Online:
http://www.riag.ri.gov/civil/consumer/
Telephone Number:
401-274-4400
In Person or U.S. Mail:
Office of the Attorney General Consumer Protection Unit
150 South Main Street
Providence, Rhode Island 02903
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South Carolina Customers:
Online:
http://www.scconsumer.gov/dcacf/dcapolicy.htm
Hotline:
1-800-922-1594
Telephone Number:
803-734-4200
In Person or U.S. Mail:
South Carolina Department of Consumer Affairs
3600 Forest Drive, Third Floor
Post Office Box 5757
Columbia, South Carolina 29250-5757
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South Dakota Customers:
Online:
http://atg.sd.gov/Consumers.aspx
Hotline:
1-800-300-1986
Telephone Number:
605 773-4400
In Person or U.S. Mail:
OFFICE OF ATTORNEY GENERAL MARTY J. JACKLEY
Division of Consumer Protection
1302 E Hwy 14 Suite 3
Pierre SD 57501-8053
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Tennessee Customers:
Online:
http://tn.gov/consumer/index.shtml
Hotline:
1-800-342-8385
Telephone Number:
615-741-4737
In Person or U.S. Mail:
Consumer Affairs
500 James Robertson Pkwy
Nashville, TN 37243-0600
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Texas Customers:
Online:
www.dob.texas.gov
Email:
consumer.complaints@dob.texas.gov
Telephone Number:
1-211-276-5554
(877) 276-5554 (Toll Free)
In Person or U.S. Mail:
The Texas Department of Banking
2601 North Lamar Boulevard, Suite 300
Austin, Texas 78705
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Utah Customers:
Online:
http://attorneygeneral.utah.gov/against_fraud.html
Hotline:
1-800-244-4636
Telephone Number:
801-530-6601
In Person or U.S. Mail:
Division of Consumer Protection
160 East 300 South, 2nd Floor
P.O. Box 146704
Salt Lake City, Utah 84114-6704
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US Virgin Islands Customers:
Online:
http://ltg.gov.vi/consumer-complaints-and-inquires.html
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Vermont Customers:
Online:
http://www.uvm.edu/consumer/?Page=complaint.html
Hotline:
1-800-649-2424
Telephone Number:
802-828-3171
In Person or U.S. Mail:
Consumer Assistance Program
146 University Place
Burlington, VT 05405
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Virginia Customers:
Online:
http://www.vdacs.virginia.gov/consumers/registrations.shtml
Hotline:
1-800-552-9963
Telephone Number:
804-786-2042
In Person or U.S. Mail:
Office of Consumer Affairs
102 Governor Street
Richmond, VA 23219
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Washington Customers:
Online:
http://www.atg.wa.gov/FileAComplaint.aspx
Hotline:
1-800-551-4636
Telephone Number:
206-464-6684
In Person or U.S. Mail:
1125 Washington Street SE
PO Box 40100
Olympia, WA 98504-0100
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West Virginia Customers:
Online:
http://www.wvago.gov/takeaction.cfm
Hotline:
1-800-368-8808
Telephone Number:
304-558-2021
In Person or U.S. Mail:
Office of the Attorney General Consumer Protection Division
PO Box 1789
Charleston, WV 25326-1789
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Wisconsin Customers:
Online:
http://www.doj.state.wi.us/dls/ConsProt/newcp.asp
Hotline:
1-800-998-0700
Telephone Number:
608-266-1852
In Person or U.S. Mail:
Department of Financial Institutions
Office of Consumer Affairs
PO Box 8041
Madison, WI 53708-8041
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Wyoming Customers:
Online:
http://attorneygeneral.state.wy.us/consumer.htm
Hotline:
1-800-438-5799
Telephone Number:
307-777-5833
In Person or U.S. Mail:
Wyoming Attorney General's Office
Consumer Protection Unit 123 Capitol
Building Cheyenne, WY 82002
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